. . . Nor has it ever really been. Government data has long been a part of strategic business analysis. Census data provides insights into local standards of living and household budgets, health needs, education levels, and other factors that influence buying patterns for all kinds of goods and services. The US Bureau of Labor Statistics and the International Labour Organization provide data on employment and the availability of skilled labor that helps inform decisions on where to locate manufacturing or other facilities. The World Bank and UN data provides insights into global trends.
Moreover, the release of government data has itself spurred billion-dollar industries. Think weather data released in the 1970s by the National Oceanic and Atmospheric Administration – which gave birth to the weather industry and services like Accuweather, weather.com, wunderground, and newer services like ikitesurf.com’s “wind and where.” Data from the US Global Positioning System (GPS) was opened to civilian and commercial use in the 1980s and has given rise to thousands of location-based services. Think FourSquare, Yelp, and Where’s The Bus?
Many of the marque open data programs are in the big cities. Think New York City and its NY Big Apps Contests, or Chicago or London or Barcelona or Rio de Janeiro. But smaller cities are also sitting on public data. They receive requests for information from their constituents, and their constituents expect new applications and services. Not to mention the fact that cities of all sizes are responding to pressure for greater openness and transparency. These are a few of the reasons why the City of Palo Alto recently launched its open data community site. According to Jonathan Reichtenthal, the CIO of Palo Alto, “It is more common that information is public than not.” And, therefore, why not make it easier for citizens to access?
Palo Alto – with a population of about 65,000, located between San Francisco and San Jose, California, and known as the home of Stanford University and the “birthplace of the Silicon Valley” – was a prosperous, tech-savvy city. But from an IT perspective, the city administration had been working in the past… until about eight months ago when a new CIO came on board. Jonathan Reichtenthal is the “first cabinet-level CIO” of Palo Alto. IT had historically been an administrative division housed with legal, HR, and finance. When the previous head of IT retired, the city manager decided to elevate the status of IT and drive more strategic use of technology within the organization. One of the first initiatives launched by Reichtenthal was open data.
The word is that promise of sCommerce (social commerce) and fCommerce (Facebook commerce) is more speculative than proven. What about the role of social media in government and governance? Mayors, other city leaders, and local organizations increasingly communicate and interact with their constituents via social media.
In my last blog I asked the question, “What’s it take to be a smart city?” One of the critical elements lies in smart governance. Smart governance takes leadership, coordination, and collaboration. (Take a look at my recent report, "Smart City Leaders Need Better Governance Tools.") Part of this leadership is finding innovative and cost-effective solutions to intractable problems – and that often lies in engaging constituents for input on the problems and feedback on the solutions. As Charles and I were working on another project, we came across a great example of a US state looking outside the box to solve a real and frustrating problem faced by its citizens.
There were certainly some compelling arguments made in favor of this approach — not the least being that it's a highly cost-effective way to provide improved services to taxpayers who ultimately foot the bill for government IT efforts. As an investor in government IT (I pay taxes), I'm fully supportive of anything that improves services and reduces costs!
One of the most memorable quotes came early on from Carl Malamoud when, in his opening keynote, he suggested, "If we can put a man on the moon, surely we can launch the Library of Congress into cyberspace." (See his keynote below).
On September 7, 2010, US Federal CIO Vivek Kundra (Office of Management and Budget) joined with Federal CTO Aneesh Chopra (Federal Office of Science and Technology Policy) and Bev Godwin (Director, Center for New Media and Citizen Engagement, U.S. General Services Administration) to announce the launch of Challenge.gov at the Gov2.0 Summit.