Forrester's Information Strategy And Architecture Survey Will Establish Current Management Practices In A Rapidly Changing World

Gene Leganza

It's becoming pretty clear that the ability to analyze data is becoming one of the most important technology-based capabilities an enterprise can have. There's a lot of hype around about big data, and it's actually well-founded hype --- if that's not a contradiction (perhaps I should call it well-founded fanfare). In any event, our world is changing as organizations gain the ability to process formerly unheard-of amounts of data with formerly unheard-of speed. New, improved information processing capabilities are significantly changing science, where scientists in labs look for patterns in data rather than dream up hypothoses and run tests to prove them right or wrong. And, in similar ways, it's changing how businesses make decisions. I've been looking for evidence that enterprises are moving on improving their information management capabilities since we started doing our "State of EA" surveys in 2009, and the 2012 data finally shows that developing or expanding information architecture is finally EA's #1 priority (well, OK, it's tied for first place with developing or expanding business architecture).

 

Information Architecture Is Finally A #1 EA Priority 

Information Architecture Is Finally A #1 EA Priority

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Chief Data Officers Are A Good Idea -- But How Is That Going To Work?

Gene Leganza

It seems to be popular these days amongst industry pundits to recommend that organizations add a new Cxx role: the Chief Data Officer (CDO). The arguments in favor of this move are exactly what you'd think: the rapidly accelerating importance of information in the enterprise, and, as important, the heightened perception of the importance of information by business executives. The attention on information comes from all the rich new data that simply didn't exist before: sensor data from the Internet Of Things, social media, process data -- really just the enormous volume of data resulting from the digitization of everything. Add to all that: new technology to handle big data in a reasonable time frame, user-friendly mobile computing in the form of tablets, data virtualization software and data warehouse appliances that significantly accelerate the process of getting at the information for analysis, and the promise of predictive analytics, and there's plenty of cause for an information management rennaisance out there. With a little luck, the activity it catalyzes will also improve enterprises' ability to manage the data and content that's not so new but also very important that we've been struggling with for the last decade or so. 

The only argument against creating this role that I've run across is that if CIOs and CTOs did their jobs right, we wouldn't need this new role. That's pretty feeble since we're not just talking about IT's history of relative ineffectiveness in managing information outside of application silos (and don't get me started about content management) -- we're adding to that a significant increase in the value of information and a significant increase in the amount of available information. And then there's the fact that the data could be in the cloud and not managed by IT, and there's also a changing picture regarding risk that suggests a new approach.

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