Undoubtedly, most of you will have seen the amazing story about the developer who secretly outsourced his own role to China, investing 20% of his annual salary to free up almost all his work time. The ruse came to light when the firm, who were pushing forward with a more flexible working package, noticed anomalous VPN activity and called in their telecom provider to investigate. The logs indicated that their lead programmer, "Bob," was apparently regularly telecommuting from Shenyang despite being peacefully sat at his desk surfing the Internet for amusing cat videos.
It transpires that "Bob" had FedExed his SecurID token to China and was allowing the remote development company VPN access to his employer's network so that they could do his day job for him.
Irrespective of the terrible security implications here, and they are pretty horrid, "Bob" was delivering high-quality code to schedule. In fact, his performance review regularly identified him as the best developer they had! And what "Bob" did here was not difficult – many sites offer the services of dedicated professionals such as developers, designers, proofreaders, even lawyers, for a small price.
In a business environment where we encourage flexible working, allow personal devices, and seek to incentivize workers for innovation, excellence, and performance, "Bob" could be held up as a role model, but at what cost to the enterprise?
Tech Populismis a major force that's changing the way wework. Behind the walls of SMBs and enterprises are empowered employees who increasingly make individual choices about the technologies that they use to get their jobs done. With the growing ubiquity of technology in the workplace (smartphones, other mobile devices, and PCs) individual workers are often making decisions for themselves. The opportunity for tech strategists lies in addressing portfolio strategy as well as go-to-market strategy to address this rising tide of new buyers.
To explore Tech Populism, Forrester is currently designing its upcoming Workforce Forrsights Survey to be fielded to 5,000 employees in the US, Canada, France, the UK, and Germany who work at businesses across a range of industries and company sizes. Our target respondents use a smartphone or computer at least 1 hour per day at work.
The Workforce Forrsights Survey will answer questions about how employees: