Innovative organizations rely on content to make informed decisions about their customers, products, and go-to-market plans. Accurate information needs to get to the right prospect, partner or client at the right time. Large companies often have multiple content management systems, particularly in industries that grow via acquisitions. Busy information workers need to make decisions, and this can get complicated if multiple systems from multiple vendors are in place.
Standards have the potential to help organizations stay agile and responsive to change. Good standards help companies streamline routine requirements and avoid re-inventing the wheel. Bad standards get ignored, fall out of date and become barriers to innovation.
CMIS (Content Management Interoperability Services) has been a much-discussed standard in the ECM world, even before its formal ratification in 2010. In our 2013 ECM survey, just 13% of content management decision-makers put CMIS front and center as part of their strategy. What I wanted to understand:
Who is using CMIS in the real world?
How are architects using it to deliver valuable content to their busy front line workers?
How are software vendors using it to respond to their customer demands to bring content into a bigger information ecosystem?
Today OASIS announced official approval of version 1.1 of the CMIS (Content Management Interoperability Services) standard. OASIS is the nonprofit, international consortium behind many of the key technology standards in areas related to information management, cloud, privacy, and security.
I’ve been keenly watching the development and adoption of CMIS since its early beginnings in 2006 as an idea incubated by the AIIM iECM standards committee, and then moved to the stewardship of OASIS in 2008, once a critical mass of major vendor support had coalesced. Interoperability has always been an important requirement for ECM systems, not only because most large organizations have multiple systems, often from different vendors, but because business content needs to move, flow, and be accessible to many other essential line-of-business applications.
Interoperability is also finding renewed purpose as content management moves to the cloud, and content must be accessible to users, devices, and apps regardless of whether it is stored on-premises or in a hosted repository. According to the OASIS press release, “CMIS frees content trapped in traditional ‘content silos’ and facilitates ‘content in the cloud’ and mobile computing.”