On 9/9/09 Salesforce.com announced the launch of Service Cloud 2, a new set of three collaborative offerings: Salesforce Knowledge, Salesforce Answers and Salesforce for Twitter.
With Salesforce Knowledge companies can share data in the Service Cloud, Salesforce Answers enables companies to create communities to capture knowledge and Salesforce for Twitter allows companies to screen and participate in the 45mio user Twitter community directly from the service cloud.
Attention enterprises —Pop Quiz: If your favorite hosting provider launches a cloud service that supports VMware vSphere and is part of the VMware vCloud initative, are they providing you with the rich vCloud functionality VMware is touting at VMworld this week?
Xen.org, the open source community behind the leading IaaS cloud computing hypervisor finally made a bold move today by stepping up to the plate of delivering a complete open source virtual infrastructure for cloud platforms. Prior to this release, Xen.org had been content to manage and maintain the core Xen hypervisor and let its partners all build solutions around it. The problem with this approach was that while the hypervisor itself was compatible between these solutions the infrastructure and how you managed it were not.
VMware, usually known for virtualization software, has come out of left field with a shrewd move purchasing app dev. company SpringSource, which is likely to be paired up with part of their VCloud and VSphere offerings as part of their ongoing construction of a new kind of operating system. A move like this suggests VMware is hoping to increase visibility and earn additional OS-relevance.
Hear more about VMware's new acquisition in the podcast featuring myself and fellow Forrester Analysts Mike Gualtieri and Jeffrey Hammond — download at the link below.
If you’ve been wondering why an infrastructure leader would acquire a developer framework, the answer is a bit more complex that what shows
on the surface — and a lot more strategic. As stated in the press release and in the blogs by VMware CTO Steve Herrod and SpringSource
CEO Rod Johnson, the acquisition
helps by, “creating a single, integrated, build-run-manage solution for the
data center, private clouds,
and public clouds.” For the developer they will be able to use SpringSource
tools to fully describe their application as a VMware vApp “a deployment blueprint that describes how the various
machine images, middleware, and management components fit together and then
we can take that blueprint and ‘make it so’ with a single click,” Johnson added
in his blog.
I was intrigued and excited to see Google announcement of their second operating system effort today, Google Chrome OS. I’ve been thinking about how client operating systems will evolve ever since I began struggling with having data spread across multiple PCs. I finally gathered together my thoughts on the future of client OS in the The Personal Cloud, published just two days ago.
My working title for this report was “Death of the PC OS” because I believe that the industry needs to rethink and expand the role of PC and device operating systems.
Enterprise IT infrastructure & operations professionals have many cloud computing technologies to choose from today, and new solutions seem to appear all the time. What are all these technologies? How do you categorize them? Which are mature and which need a lot of work?
Forrester is kicking off a TechRadar on the topic and wants your input. A Forrester TechRadar attempts to provide clarity about the types of technologies in a given category and plot their maturity today and the pace at which it is improving, as well as the level of business value this type of technology will bring to enterprise IT.
About six months ago in this blog I accused IBM of “cloud-washing” its solutions and services when it launched its Project Blue Cloud marketing campaign. Its aim with this effort was to lure customer conversations about cloud computing in its direction so it could learn what enterprises wanted from this new technology. IBM has had some legitimate cloud deployments and proofs of concept since then, but just this week announced the first product fruits of that labor.