The born-digital “unicorn” companies such as Etsy, Google and Netflix, are pioneers of modern DevOps, but BT leaders at companies of all ages, sizes, and types are now eagerly pursuing the same principles.[i] The pressure for speed and quality is DevOps becoming pivotal for all organizations. For example, KeyBank are leveraging DevOps to quickly deliver business new customer capability using streamlined coordination between application development and operations. DevOps is allowing KeyBank to shorten delivery time by up to 85% and reduce defects by at least 30%. According to a 2016 State of DevOps report, high performers are twice as likely to exceed their organization’s profitability, market share, and productivity goals.[ii]
Understand Your Company's Requirements For Modern Service Delivery
In the days of old, not very long ago, release cycles were measured in years —organizations were using “on-time” and “on-budget" as the mantra for project efficacy. Business today is compelled to deliver business technology in cycles of hours, or days. Faster cycles render not only tradition “waterfall” processes and silo based IT obsolete, it also renders traditional metrics ineffective! These arcane metrics no longer deliver the visibility and granularity tech pros need to fine-tune their delivery capability. The mission has transitioned to rapidly deliver high quality, high value solutions. For all, this is a significant shift from the past, when the main points of focus were schedule, cost, and efficiency. Modern software metrics — speed, quality, and value — are based on continuous feedback from business partners and customers.
We are eager to announce a beacon of light to help penetrate the post-holiday fog: Forrester’s DevOps Benchmark Survey for 2017 is officially live! Led by myself and Researcher Elinor Klavens, this benchmark survey serves as the backbone for a large portion of our DevOps research, facilitating the identification and tracking of trends and supporting our research including predictions for the future. Pivotal to many of our reports, this is your opportunity to shape our research, including our upcoming report “Six Trends That Shape DevOps Adoption In 2017 And Beyond.”
The DevOps survey expands on the extensive data contained in Forrester’s Business Technographics survey, drilling into the context, adoption, use, and plans with DevOps. The research team uses the survey’s findings to provide deeper, more informed insights to help guide your DevOps journey. Questions - including how you are dealing with the business mandate of velocity, how DevOps is changing your culture, and where you see DevOps heading - are partnered with practical use of tools and automation.
No matter where you are on your DevOps journey, please take five minutes to complete the survey! All participants can receive an executive summary of the results of the survey after it closes on February 13, 2017.
Additionally, should you want to share your DevOps experiences in more detail or provide more feedback please connect with me at RStroud@Forrester.com or @RobertEStroud