Carrie Johnson serves eBusiness & Channel Strategy Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make eBusiness & Channel Strategy Professionals successful every day.
Follow Carrie on Twitter.
Carrie Johnson serves eBusiness & Channel Strategy Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make eBusiness & Channel Strategy Professionals successful every day.
Follow Carrie on Twitter.
Posted by Carrie Johnson on September 19, 2012
Digital disruption is forcing business leaders in every industry to rethink their strategy. Music, media, and publishing have been turned upside down. Now, non-digital products and services — from airlines to automobiles — must consider new competitors, new economics, and new customer relationships. For example, game-changing, disruptive mobile experiences and apps on platforms like Amazon.com, Apple, eBay, and Google give those firms control of consumer mobile devices and platforms, allowing them to both "tax" sales and hijack payments as well as threatening to further strangle already-squeezed margins for eBusiness professionals.
The challenge is big: While facing a constant onslaught of digital disruption, how can BT and marketing professionals become digital disruptors themselves?
Attend the complimentary Webinar Provide Next Generation Services To Your Customers June 5, 2013, 1:00–2:00 p.m. EST
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