Live Streaming From Forrester's Consumer Forum 2010 - Day Two

8:30 a.m.-8:35 a.m. CST

Day Two Opening Remarks

Carrie Johnson, Vice President, Research Director, Forrester

 

8:35 a.m.-8:50 a.m. CST

Working With IT To Build An Empowered Organization

Ted Schadler, Vice President, Principal Analyst, Forrester