I recently gave a speech in late February on the above subject at the 14th AIIM ATM Executive Summit Agenda and have another one at a Department of Energy Conference April 9th. Two main themes hit home to me for how ECM can make us more green. Reducing paper in the office and increasing adoption of customer-facing transaction documents or E-transactions top my list. I will blog on E-transactions and our woeful adoption rates later — as the two subjects are quite different. Reducing paper in the office is being helped and will be led by the red-hot Managed Print Services (MPS) area. MPS finally made the mainstream press the other day as The Wall Street Journal article below will attest: Xerox Tries to Go Beyond Copiers’
If your organization is like most, printers, fax machines, and scanners seem to multiply magically without human intervention. Although companies often don't count the cost, the amount of money spent servicing such equipment that is aging or underutilized is astounding as well as environmentally taxing. By eliminating redundant or dated equipment, installing multifunction peripherals (MFPs) to replace single-purpose devices, and implementing central management and accountability, we all can become heroes, and help push green IT forward.
Office devices, for example, are quiet energy gluttons. A copier, two printers, and a fax machine consume 1,400 kWh of energy each year. But one MFP that performs all the same functions uses only 700 kWh annually. Multiply these savings across all of your company devices — assuming you know what that number is — and this is the energy you are wasting each year. More efficient MFPs should be a part of the plan.
CIOs’ business-IT alignment efforts and enterprise architects’ attempts to focus their architecture on business needs have one thing in common: they assume that good planning information is available from “the business side.” The problem is, the business folks don’t tend to plan too far ahead. And, when they can tell us about their goals and objectives, they don’t usually describe them in sufficient detail to allow us to cook up specific IT initiatives to move them forward.
A big blue cloud overshadowed Sun’s announcement today unveiling their Open Cloud Computing platform. Media was a buzz today at rumors of a possible acquisition of Sun Microsystems by IBM. Still a rumor at this point, the story brings up many questions about how feasible this acquisition really is and if it makes sense from IBM’s perspective as well as Sun’s.
I always predicted that Open Source BI has to reach critical mass before it becomes a viable alternative for large enterprise BI platforms. All the individual components (a mixture of Open Source BI projects and commercial vendor wrappers around them) are slowly but surely catching up to their bigger closed source BI brothers. Talend and Kettle (a Pentaho led project) offer data integration components like ETL, Mondrian and Palo (SourceForge projects) have OLAP servers, BIRT (an Eclipse project), Actuate, Jaspersoft and Pentaho have impressive reporting components, Infobright innovates with columnar dbms well suited for BI, and productized offerings from consulting companies like European based Engineering Ingegneria Informatica – SpagoBI – offer some Open Source BI component integration.
However, even large closed source BI vendors that acquired multiple BI components over the years still struggle with full, seamless component integration. So what chance do Open Source BI projects and vendors with independent leadership structure and often varying priorities have for integrating highly critical BI components such as metadata, data access layers, GUI, common prompting/sorting/ranking/filtering approaches, drill-throughs from one product to another, etc? Today, close to none. However, a potential consolidation of such products and technologies under one roof can indeed create a highly needed critical mass and give these individual components a chance to grow into large enterprise quality BI solutions.
I always predicted that Open Source BI has to reach critical mass before it becomes a viable alternative for a large enterprise BI platform. All the individual components (a mixture of Open Source BI projects and commercial vendor wrappers around them) are slowly but surely catching up to their bigger, closed source BI brothers. Talend and Kettle (a Pentaho led project) offer data integration components like ETL, Mondrian and Palo (SourceForge projects) have OLAP servers, BIRT (an Eclipse project), Actuate, Jaspersoft and Pentaho have impressive reporting components, Infobright innovates with columnar dbms well suited for BI, and productized offerings from consulting companies like European based Engineering IngegneriaInformatica – SpagoBI – offer some Open Source BI component integration.
A recent Forrester snap-survey shows that 41% of IT decision-makers are seeing their relationships with business peers strengthen in response to economic conditions. And only 13% feel that the relationships have been harmed — being pushed back into more of a support role. These figures suggest that IT has the opportunity to play a lead role in bottom-line drivers — well beyond cost reduction. Smart IT leaders know that now is their chance to redefine IT’s value to the enterprise.
The bigger question is: What should IT leaders do to capitalize on this opportunity? We at Forrester have our ideas (hey, we’re a firm full of analysts so there’s no shortage of opinions here). Some that come to mind are:
A wander through history today with apologies to those looking for punchy bullets.
The Web turns 20 today. Frickin' amazing if you ask me. My 10-year old wonders out loud what we all did before the Internet (by which he means the browser-based world of Club Penguin, Google, Yahoo!, and YouTube). And for the life of me, I can't remember, either.
How did we collaborate? Well, I remember that I wrote lots of letters to friends to stay in touch and was thrilled when someone wrote back (it was too expensive to make long-distance phone calls). My 7th grade buddies and I also wrote away to Pennzoil and STP to ask for stickers to put on our notebooks. I also spent a lot of time in the library (any library anywhere) and in book stores looking for books, magazines, research papers, whatever.
And for sharing information? Copies, copies, copies. I was an early and big fan of the mimeograph machine, stinky beast though it was. We used to sneak into the Physics office in college to get extra blanks in case we messed up when making copies for a seminar. And you had to get there early on seminar day to command a slot in the mimeograph line. (It was a blessed breakthrough when the Xerox machine was installed -- and only a dime a copy!)
And for creating, editing, co-authoring? It was typewriters, paper, and purple pens, folks. And pen and ink for graphics. Ugly stuff, but amazingly it worked. It took days or weeks do a turnaround, though.
It was shocking to me anyway that we already have 34 million Americans working at least occasionally from home today. And that's with broadband to only 56% of US homes. But that's what the data say. And with our Consumer Technographics survey of 61,033 US and Canadian consumers, you can be confident that the numbers are accurate.
But it's even more surprising to run the numbers forward to 2016 and see how many Americans will work from home then: 63 million! We just published our US Telecommuting forecast that shows how an additional 29 million telecommuters will enter the remote workforce. What's going on?
First, broadband pipes to the home, work laptops, and secure VPNs bring the tools that most information workers need right to the kitchen table or bedroom office. And collaboration tools like instant messaging, Web conferencing, team sites, and desktop video conferencing make it ever-easier to stay in touch and contribute to the project.
Second, employees rightfully point out that they will save time in commuting and can get more done for their employers with that time. The benefits of work flexibility and leaving gas in the tank are also real.