Lessons from the Windows Vista Era

JP Gownder

On October 22, Microsoft will release Windows 7, thereby effectively ending the Windows Vista era for consumers. That day can’t come too quickly: Windows Vista will go down in history as a period of trial and tribulation for Microsoft – and for many consumers who used the product, particularly during its early days.

Vista Package

There are too many product strategy insights to be learned from the Windows Vista era to fit into one blog post. Let’s look at some of the major lessons – those that can be generalized to consumer product strategies in any industry. And let’s quickly extract both the “sins” of product strategy and some general product strategy lessons provided by the Windows Vista experience:

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Process Data Management: Like Your Brain And Your Heart, BPM and MDM Can’t Survive Independently

Podcast: The Millennials, The Next Power Generation In The Workforce

Claire Schooley

Our latest featured podcast is Claire Schooley's "The Millennials, The Next Power Generation In The Workforce".

 

In this podcast, BP&A Senior Analyst Claire Schooley discusses the rise of the millenial in the workforce — and strategies for most effectively using their skills.

 

 

We look forward to your questions and comments.

 

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The Generations React During Our Teleconference on “Gen Y and the Future of the Workplace”

Claire Schooley

Claire-Schooley By Claire Schooley


TJ Keitt
, Heidi Lo and I presented a Forrester Teleconference about the Millennial or GenY on September 2, 2009. The multi-generational chat was by far the most active I’ve seen during a Teleconference with over 100 entries in an hour. TJ and I presented for a half hour and then opened the phone lines for voice questions. Heidi handled the tweets. Having two co-presenters helped us to participate in the chat. Because the pace of chat was so fast with so many conversations, participants were reacting to comments of others rather than just responding to a presenter comment or question. It was dynamic and truly community generated.

The premise of the teleconference was that the youngest generation in the workforce (Gen Y or Millennials) is neither revolutionizing the workforce (yet) nor acting as entitled employees. Some of the highlights of the participant interaction follow:

  • “It’s hard to get a job because as a new grad we can’t meet the ‘years of experience’ requirement.” Recommendation: Apply anyway. Be tenacious and prove that you can do the job. One Baby Boomer participant is about to start a company that mentors new employees at corporate customers to address this “experience” requirement. Another GenYer suggested using your social network to reach the hiring manager. Another said that that GenXers in an organization can be excellent mentors for the GenYers.
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How UK Organizations Are (Still) Going Green

Doug Washburn

Doug WashburnFor the last two years Forrester has presented and most recently partnered with the Tech:Touchstone event management company that produces the Green IT 2009 Conference & Exhibition in London. Despite one year in passing and a challenging economic environment, green IT is still top of mind in 2009.

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Categories:

Babies, Bath Water, And Enterprise Architecture Maturity Models

Gene Leganza

Recently I took a look at an EA-maturity-model-cum-roadmap from Leo de Sousa, Manager of Business Application Services and Enterprise Architecture at the British Columbia Institute of Technology (click to read Leo’s blog on EA CMM). To my surprise, I liked it. Why was I surprised?

I have never liked EA maturity models. Yes, tracking progress is important. And yes, there should be a consensus about what characterizes a mature EA practice. But I don’t like how they would ostensibly be used to compare one enterprise with another, a la benchmarks. Perhaps I was soured on them by seeing them used as a governance technique in US federal agencies.

The Office of Management and Budget (OMB) required agencies to assess themselves against a standardized maturity model, with progressive hurdles in successive years. Federal agencies, accustomed as they are to all sorts of oversight and compliance mandates, know how to pass compliance audits. Did you ever wonder how (then) Popkin System Architect got so popular  in the federal government? An EA tool was required to demonstrate a certain level of EA maturity and System Architect was the lowest-cost offering at the time (I’m sure there are other reasons as well). Behavior was around letter-of-the-law compliance, and it seldom catalyzed getting with the spirit. Even when Dick Burk at OMB introduced a clever workaround in a second version of the model — you could leapfrog to a level 4 if you showed actual business benefits, regardless of what other checklist items you missed — agencies simply marched through the maturity level checklists getting the requisite items done. The scores were good, but in my opinion they overstated the degree to which EA was ingrained in the culture of the agencies.

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The Rise Of The Collaborative Cloud

Holger Kisker

Salesforce.com announces Service Cloud 2

 

On 9/9/09 Salesforce.com announced the launch of Service Cloud 2, a new set of three collaborative offerings: Salesforce Knowledge, Salesforce Answers and Salesforce for Twitter.

 

With Salesforce Knowledge companies can share data in the Service Cloud, Salesforce Answers enables companies to create communities to capture knowledge and Salesforce for Twitter allows companies to screen and participate in the 45mio user Twitter community directly from the service cloud.

 

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The Generations React During Our Teleconference On “Gen Y And The Future Of The Workplace”

Claire Schooley

Claire-Schooley by Claire Schooley

TJ Keitt, Heidi Lo and I presented a Forrester Teleconference about the Millennial or GenY on September 2, 2009. The multi-generational chat was by far the most active I’ve seen during a Teleconference with over 100 entries in an hour. TJ and I presented for a half hour and then opened the phone lines for voice questions. Heidi handled the tweets. Having two co-presenters helped us to participate in the chat. Because the pace of chat was so fast with so many conversations, participants were reacting to comments of others rather than just responding to a presenter comment or question. It was dynamic and truly community generated.

The premise of the teleconference was that the youngest generation in the workforce (Gen Y or Millennials) is neither revolutionizing the workforce (yet) nor acting as entitled employees. Some of the highlights of the participant interaction follow:

  • “It’s hard to get a job because as a new grad we can’t meet the ‘years of experience’ requirement.” Recommendation: Apply anyway. Be tenacious and prove that you can do the job.  One Baby Boomer participant is about to start a company that mentors new employees at corporate customers to address this “experience” requirement. Another GenYer suggested using your social network to reach the hiring manager. Another said that that GenXers in an organization can be excellent mentors for the GenYers.
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How Should Auditors Deal With Such Oddities?

Chris McClean

Chris McClean

Two weeks ago, I commented on the changing role of the risk management professional, and thought it would be worthwhile to spend a few moments discussing the auditor as well. In a contest of which job is likely to see more change in the next two years, I would expect a photo finish.

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What Is A Map? From Cartography To Mobile Social Location

JP Gownder

What is a map?  In traditional cartographic terms, a map is “a graphic representation or scale model of spatial concepts” that is “is a means for conveying geographic information.”  The traditional map is static, representing geographic features at a specific moment in time. Antiquarians preserve old maps as pieces of artwork, snapshots into bygone eras, fossilized records of the world that was.

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