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Posted by Andrew Magarie on September 30, 2009

Podcast: Developing Your Lean Process Improvement Game Plan

Our latest featured podcast is Clay Richardson's "Developing Your Lean Process Improvement Game Plan".

BP&A Senior Analyst Clay Richardson interviews Tom Higgins, CIO with Territory Insurance Office, a commercial insurance and financial services firm based in Darwin, Australia. The discussion covers how TIO was able to deliver value to the business by delivering business process management in a cost effective way – without the usual bloat and excessive overhead associated with enterprise BPM initiatives.


We look forward to your questions and comments.

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Posted by Andrew Magarie at 03:37 PM in Clay Richardson, Podcasts |

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