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Posted by Brian Walker on December 30, 2008
[posted by Brian K. Walker]
If the last year has taught us anything it is that none of
us have any idea how to predict the future. I think we can all agree, the year
was full of surprises. But one of the great luxuries of the job we have at Forrester
is that we talk with lots and lots of people in and around the industries we
cover. In my case I am lucky to have the opportunity to talk shop with
eCommerce business leaders, multichannel retailers, IT leaders, eCommerce
technology vendors, industry media and thought leaders, and (last but not
least) my colleagues at Forrester.
I am not going to venture out with any “predictions”, but
based on all those conversations I want to touch on some eCommerce technology
themes I believe we will see in 2009.
So, with that, and in no particular order:
Happy New Year everyone and I look forward to more of those
conversations in 2009.