Why do you have a sales force?

Funny question, until you think about it a bit more. With all the focus on the changed buyer who finds online or from peers much of what she needs to make a decision, on just about everything, including what to buy, why do we still have salespeople on the payroll?

Because your customers require them.  

Funny answer, until you think about it a bit more.

Work with me here.  If your company is in the business of converting assets, like a patent, or skilled craftspeople, or molten metal, or a process you understand well, into something of potential value to others, that is step one.  Next, you have to communicate that value to other people so they can decide to get some, or not.  To do that, you have people crafting all sorts of messages about your value; some of those messages you send out to the world online, some in traditional ads, others on blogs, some into communities, maybe a book, and those messages are the simpler ones. Simpler because these are messages the target recipient must be able to decode, absorb, and assimilate unaided into his or her personal value equation.  Does the value I perceive exceed the cost and is the risk to realizing that value manageable and acceptable? "I like what I hear and read about this iPhone well enough, the cost seems worth it, and I think I can figure out how to make it work."  Like that.  

Then there are more complex messages, to go with more involved decisions, for stuff, the value of which you created to solve more involved problems than retrieving and sending texts or booking a table for dinner.

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Where To Find The Tech Marketing Analysts

 

This is our final post to the Tech Marketing (TM) role blog, but we are not going away! We have consolidated the number of professional roles you can choose as your home page at Forrester.com, but we have not reduced the scope of challenges we can help you solve to be successful in your job. Posts from analysts whose research you find valuable will still appear on their individual blogs, as well as the role blogs with which their ongoing work is now associated.

The analysts who were aligned to the Tech Marketing role are now aligned to one of two other roles.

Sales Enablement: At Forrester, we work with leaders taking action across marketing, sales, channel, and other functions to orchestrate a higher return on the spending and activity that their companies invest in growing B2B revenues. To them, Sales Enablement (SE) means both revenue enablement and salesperson enablement. Given the broad scope of our clients’ professional challenges, current Tech Marketing analysts Lori Wizdo, Peter O’Neill, Tim Harmon, and Jon Silber have joined the SE role team because their research and advice about optimizing your investments in leads and the end-to-end lead management process and optimizing channel and partner routes to market all maps to the SE Role definition and scope. You will find their posts, both past and future, at the SE role blog.  

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MARKETING MONDAYS: FEBRUARY 4TH, 2013

Hello Fellow B2B Marketers, this weekly blog post highlights our ongoing research focused on B2B revenue acceleration, as well as an exclusive look into what outputs you can expect in the coming weeks. Kick off your week here every Monday to get a burst of support for your professional success.

Forrester hosts its Sales Enablement Forum in Scottsdale, Arizona, on March 4 and 5, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from leading practitioners, become immersed in the latest research outputs and survey data from Forrester, and enjoy one-on-one conversations with analysts and each other, all in the comfort of the Camelback Inn Resort & Spa. This week, Marketing Mondays spotlights some of our guest speakers.

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MARKETING MONDAYS: JANUARY 28th, 2013

Hello Fellow B2B Marketers, this weekly blog post highlights our ongoing research focused on B2B revenue acceleration, as well as an exclusive look into what outputs you can expect in the coming weeks. Kick off your week here every Monday to get a burst of support for your professional success.

Forrester hosts its Sales Enablement Forum in Scottsdale, Arizona, on March 4 and 5, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from their peers and leading B2B practitioners, become immersed in the latest thinking and data from Forrester including face time with analysts, all in the comfort of the Camelback Inn Resort & Spa. Over the next few weeks, Marketing Mondays will spotlight the themes of the forum through a series of Q&A sessions with attending analysts. This week I sat down with Norbert Kriebel to discuss his track at the upcoming forum.

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SE Forum Update: A Conversation With Norbert Kriebel

Forrester hosts its Sales Enablement Forum in Scottsdale, Arizona, on March 4 and 5, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from their peers and leading B2B practitioners, become immersed in the latest thinking and data from Forrester including face time with analysts, all in the comfort of the Camelback Inn Resort & Spa. Over the next three weeks, Marketing Mondays will spotlight the

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We Feature Lead Management At Our Upcoming SE Forum!

 

SE pros, this blog post highlights a Q&A I did recently with two of the analysts on my Marketing team who will be delivering our track on Lead Management at our upcoming Sales Enablement Forum in Arizona on March 4th and 5th, 2013.

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Marketing Mondays: January 21st, 2013

 

Hello Fellow B2B Marketers, this weekly blog post highlights our ongoing research focused on B2B revenue acceleration, as well as an exclusive look into what outputs you can expect in the coming weeks. Kick off your week here every Monday to get a burst of support for your professional success.

Forrester hosts its Sales Enablement Forumin Scottsdale, Arizona on March 4th and 5th, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from their peers and leading B2B practitioners, become immersed in the latest thinking and data from Forrester including face-time with analysts, all in the comfort of the Camelback Inn Resort & Spa. Over the next three weeks, Marketing Mondays will spotlight the themes of the forum through a series of Q&A sessions with attending analysts. This week I sat down with Peter O'Neill and Lori Wizdo to discuss their track at the upcoming forum. Here is our Q&A.

Brad Holmes: Hi Lori and Peter, thanks for taking the time to chat with me today. You’re leading the track “Modernizing Demand Management For New Business And Markets” at the upcoming Forum For Sales Enablement Professionals in Scottsdale, Arizona, on March 4th and 5th. Can you talk a little about what you will be discussing during that track?

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SE Forum 2013 Updates: Channel Track

Forrester hosts its Sales Enablement Forum in Scottsdale, Arizona, on March 4 and 5, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from their peers and leading B2B practitioners, become immersed in the latest thinking and data from Forrester including face time with analysts, all in the comfort of the Camelback Inn Resort & Spa. Over the next three weeks, I will spotlight the themes of the forum through a series of Q&A sessions with attending analysts. First up, I will answer frequently-asked-questions as a general introduction to the forum, and then Tim Harmon and Jonathan Silber will delve into the forum’s don’t-miss value for clients who market and sell through the channel.

 

So Brad, who should attend a forum like yours? Good question. We cover a breadth of angles on the B2B revenue challenge, so to take full advantage; my answer is leaders and teams should attend. The main stage presentations reinforce the theme and are intended to inspire and incent change and new direction for your team.  The tracks are focused on specific execution requirements, from customer intelligence, to demand gen, to sales force effectiveness, so dividing up the tracks and sticking with them end-to-end means splitting them up among a few people.  We will provide detailed documentation on all the sessions, but brining a team is the best way to get the full value from the event.  That way, you can regroup and take action when you all get back and compare notes.

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Marketing Mondays: January 14th, 2013

 

Hello Fellow B2B Marketers, this weekly blog post highlights our ongoing research focused on B2B revenue acceleration, as well as an exclusive look into what outputs you can expect in the coming weeks. Kick off your week here every Monday to get a burst of support for your professional success.

Forrester hosts its Sales Enablement Forum in Scottsdale, Arizona, on March 4 and 5, 2013. Attendees will engage as a community with a shared focus on driving revenue, hear success stories in process from their peers and leading B2B practitioners, become immersed in the latest thinking and data from Forrester including face time with analysts, all in the comfort of the Camelback Inn Resort & Spa. Over the next three weeks, Marketing Mondays will spotlight the themes of the forum through a series of Q&A sessions with attending analysts. First up, I will answer frequently-asked-questions as a general introduction to the forum, and then Tim Harmon and Jonathan Silber will delve into the forum’s don’t-miss value for clients who market and sell through the channel.

 

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SE Forum 2013

This is the Don't Miss The Forum edition of my running effort to connect you to all the value, ideas, analysts, and happenings from my team at Forrester. As we ring in 2013, I want to share the key date above all others in Q1 you won't want to miss.

That is our once-a-year major forum on March 4th-5th in Scottsdale, Arizona. The theme, "Accelerating Revenue In A Changed Economy". You can explore the agenda, speakers, theme, and register to attend at this link.

I am often asked about that theme and what we will focus on at the event.  So here are those answers.

The theme reflects a simple reality we see across B2B businesses and the leaders we support.  These companies are experiencing a gap between their strategic goals and in-the-trenches execution. Be that rolling out a new product and services capability, entering a new segment, or expanding in existing accounts.  And it's not getting easier given the do-more-with-less reset of the economy. What does that fee like?  The executive sposnsors of major programs at your prospects, to whom you aspire to sell, bring a "how can you help me and my busienss succeed" lens to their side of the conversation. When they don't hear that, they disengage. Making the shift from pushing products to solving problems is at the core of the change your buyers seek today.   

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