- Forrester Councils
- Councils Overview
- log in
Posted by Boris Evelson on March 29, 2010
By Boris Evelson
An editor from a leading IT magazine asked me this question just now, so I thought I'd also blog about it. Here it goes:
Q1: What are the capabilities of your services organization to help clients not just with implementing your BI tool, but with their overall BI strategy.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »