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Posted by Boris Evelson on March 1, 2009
I had an amazing client experience the other day. I searched long and hard for a client with flawless, perfect, 100% efficient and effective BI environment and applications. My criteria were tough and that's why it took me so long (I've been searching for as long as I've been in the BI business, almost 30 years). These applications had to be plug & play, involve little or no manual setup, be 100% automated, incorporate all relevant data and content, and allow all end users to self service every single BI requirement. Imagine my utter and absolute amazement when I finally stumbled on one.
The most remarkable part was that this was a very typical large enterprise. It grew over many years by multiple acquisitions, and as a result had many separate and disconnected front and back office applications, running on various different platforms and architectures. Its senior management suffered from a typical myopic attitude, mostly based on immediate gratification, caused by compensation structure that rewarded only immediate tangible results, and did not put significant weight and emphasis on long term goals and plans. Sounds familiar? If you haven't worked for one of these enterprises, the color of the sky in your world is probably purple.
But while the enterprise suffered from all typical ills of its peers, they hit the jackpot with BI. Here's what I saw:
Other than the application that built the rules, all steps described so far were completely automated, setup and execution proceeding with little or no manual intervention. Sounds too good to be true? But wait!
I was speechless. I was completely stunned that such BI environment actually existed. Even though I was a little worried that once such applications become ubiquitous most of the BI practitioners, such as myself, will have to start looking for other jobs.
And then I woke up, and realized I just fell asleep after working for many hours on several research papers that would help Forrester clients (vendors and IT) achieve such a BI nirvana state sometime in the future. And I felt comfortable that our BI jobs were safe for now.
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