Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

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Tuesday’s Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

It's Time To Update The Enterprise Software Licensee Bill of Rights!

Ray Wang By R "Ray" Wang

Now's The Time To Assert Your Rights

With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee's Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance.  As mentioned in a call to action in a December 2008 Monday's Musings, this groundbreaking report, originally published in December 2006, will be updated to reflect current market conditions.  The goal - improve this reusable contract negotiation model that cuts across the 5 key phases of the software ownership life cycle:

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It's Time To Update The Enterprise Software Licensee Bill of Rights!

  1. Selection
  2. Implementation
  3. Utilization
  4. Maintenance
  5. Retirement

An Enterprise Software Licensee's Bill Of Rights Gives Users A Platform to Build a Win-Win Client Vendor Relationship

eslbor

Your POV

So based on some key market changes, here's my challenge to you.

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News Analysis: SAP Launches Business Suite 7 - Transformational Change Or Expensive Repackaging?

  • Synchronized release strategy improves upgrade experience. Product
    families in the Business Suite now use the same "Switch Framework",
    which allows clients to upgrade 4 categories of enhancements that
    include usability, horizontal features, vertical features, and
    composite apps/web services.  This provides one upgrade strategy for
    all products and brings all the releases into synch.  Some clients have
    stated that this helped with reducing the pain of some upgrades.POV: The
    movement to synchronize all releases is a good start.   System
    integrators have traditionally bore the burden of integrating and
    synchronizing the various product families.  Going forward, customers
    will expect usage of a common data model via a revamped MDM approach.
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Monday’s Musings: Master Data Management - Do Styles of MDM Matter Anymore?

Figure 1.  The Three Architectural Styles of Master Data Management

Three Common Styles Of Master Data Management

The bottom line - choose a style that aligns with your project's business driver
While these approaches still exist, leading vendors such as D&B
Purisma, IBM, Initiate Systems, Oracle, Oracle-Siebel, SAS DataFlux,
and Siperian now have offerings in more than one style. This may make
the question seem less relevant, however, its still important to
understand the trade-offs while beginning your MDM journey.  In fact, it's best to align the style and approach based on your business driver.  Here's a high level summary:

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Monday’s Musings: Master Data Management - Do Styles of MDM Matter Anymore?

Three Architectural Styles Represent Different Technologies To Build MDM

In 2003, customer data hub (CDI), product information management,
and master data management (MDM) vendors strived to differentiate
themselves by architectural style.  Each approach had its advantages
and disadvantages.  A religion about styles emerged overnight along
with a hard core following.  Here's a quick recap (see Figure 1):

Figure 1.  The Three Architectural Styles of Master Data Management

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Monday’s Musings: A Year of Extremes Brings Us Back Full Circle to the Beginning of the Dot.Com Bust

Software vendor economics:

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Monday’s Musings: 2009 Enterprise Packaged Apps Predictions

So it’s that time of year for holiday cheer and pundits to tempt fate and pontificate.  I'm going to throw out some ideas that may make it in the next Forrester report.  So here are some very very draft predictions for 2009 in order of most likely to least likely to pan out:

End user predictions

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