Adobe Flexes Its Online Muscle and Acquires Omniture

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Is Customer Intelligence A Privilege Or A Right?

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What Makes A Standard?

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Is Neuromarketing On Your Roadmap?

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Forrester Wave™ [Web Analytics]: Just the Facts Please

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Gaining Wisdom From Customer Intelligence

John Lovett [Posted by John Lovett]

Wikipedia defines Customer Intelligence as the process of gathering and analyzing information regarding customers; their details and their activities; in order to build deeper and more effective customer relationships and improve strategic decision making. 

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