By James Kobielus, Boris Evelson, Paul Hamerman, Rob Karel, Kyle McNabb, Craig Le Clair, Colin Teubner, Merv Adrian, and Connie Moore
Simplicity is bliss, but complexity has the upper hand in many enterprise information and knowledge management (I&KM) environments.
To keep a lid on runaway complexity, enterprise I&KM professionals often limit their strategic solution vendors and professional services partners to a chosen few. Typically, strategic vendors are those that can offer the widest range of best-of-breed I&KM solutions. Sourcing from a core group of solution providers also allows enterprise IT staff to obtain better licensing terms, reduce maintenance costs, and tighten cross-product and platform integration across diverse solution components.
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