Benjamin Ensor serves eBusiness & Channel Strategy Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make eBusiness & Channel Strategy Professionals successful every day.
How Mature Is Your Mobile Strategy?
Posted by Benjamin Ensor on June 23, 2010
- 255 Recommendations
- 0 comments
Among the biggest strategic questions facing eBusiness & Channel Strategy executives are how to make use of the growing potential of the mobile channel, how to integrate mobile phones into their company's multi-channel strategy, and how to meet customers' rising expectations for mobile services.
We have argued that, for most companies, mobile's time has come. Every company needs to have a mobile strategy in place, even if that strategy is to wait until specific things happen before making serious investments.
Most of the eBusiness & Channel Strategy executives that we work with are either directly responsible for, or closely involved in, their company's mobile strategy. So we would like your perspective -- and we'd like to help you benchmark your mobile strategy against that of your peers.
We invite you to take part in a short survey about your company's mobile strategy, your objectives, the metrics you use and the challenges that you face. You can take part in the survey here.
- The survey takes less than 15 minutes to complete.
- Individual responses will be kept strictly confidential and results only published in aggregate.
In return, we will give you a free executive summary of the survey results.
We're keen to get as wide a sample of industries and geographies as we can, so please feel free to forward this survey through your networks. If you are not familiar with your company’s mobile strategy, but know who is, please forward this survey to them.
I look forward to your perspectives. Thank you in advance for your time.
search forrester's blogs
Lead with a "mobile first" strategy.
Attend the complimentary Webinar Provide Next Generation Services To Your Customers June 5, 2013, 1:00–2:00 p.m. EST
Analyst Blogs
- Andrew Stockwell (15)
- Andy Hoar (11)
- Benjamin Ensor (33)
- Bill Doyle (2)
- Carrie Johnson (21)
- Catherine Graeber (1)
- Denée Carrington (4)
- Ellen Carney (9)
- Julie Ask (93)
- Kelland Willis (3)
- Martin Gill (36)
- Patti Freeman Evans (22)
- Peter Sheldon (19)
- Peter Wannemacher (12)
- Sucharita Mulpuru (52)
- Tiffani Montez (10)
- Zia Daniell Wigder (42)
Top Categories
- UK (21)
- Retail banking (18)
- mobile banking (16)
- Europe (15)
- Online banking (11)
- Spain (11)
- France (10)
- Next generation digital financial services (9)
- digital financial innovation (8)
- Netherlands (8)
- See all
Archives
- April 2013 (1)
- February 2013 (1)
- January 2013 (1)
- December 2012 (1)
- November 2012 (2)
- October 2012 (1)
- September 2012 (3)
- July 2012 (1)
- May 2012 (2)
- April 2012 (1)
- February 2012 (3)
- January 2012 (2)
- November 2011 (3)
- See all