Have you heard the big news? Data is growing at an insane pace. Ok ok, this isn't really news, I hear this almost every day. But what many people don't realize is that one of the guiltiest culprits behind data growth is actually backup data. Between 2010 and 2012, the average enterprise server backup data store grew by 42%, while file storage (which is often the scapegoat of data growth) grew by 28%. And with more and more mobile workers, it's no surprise that PC backup storage is also growing at an explosive rate, almost 100% over the past two years.
Backup data growth being what it is, it's no surprise that a lot of people are re-evaluating their enterprise backup software. That's why I recently embarked on Forrester's first Wave on Enterprise Backup and Recovery Software. As part of that report, I developed a list of key criteria that are necessary to evaluate your backup and recovery software. At a high level, here is what I came up with:
Data reduction capabilities and scalability. What data reduction techniques does the product support, and how well do these techniques scale?
Backup targets. What targets and backup methods does the solution support?
Advanced backup options. What advanced backup options does the solution support?
Encryption. What are the native backup encryption and encryption key management capabilities? What encryption solutions does the product integrate with?
Today, Samsung places much greater strategic emphasis on its enterprise business, which is now a “top three priority” globally for the company. Symbolizing this new commitment to enterprise customers, on June 11th Samsung openeda new Executive Briefing Center (EBC) in its Ridgefield Park, NJ office. The EBC offers enterprise customers and Samsung’s many partners an opportunity to experience Samsung’s vertically-optimized enterprise offerings in context.
I attended the opening, which enjoyed executive-level support from the President and CEO of Samsung Electronics North America Yangkyu (Y.K) Kim, President of Samsung Electronics America Tim Baxter, and Senior Vice President, Samsung Enterprise Business Tod Pike. I also spent an hour learning more about the Samsung value proposition for enterprise customers from Tod, including the excerpted Q&A below.
Samsung’s Enterprise Business Division focuses on a vertical strategy that includes Education, Healthcare, Retail, Financial Services, and Hospitality... and which isn’t just about devices, though their product offerings in hospitality TVs, notebook and tablet PCs, virtualization, wireless printers, and digital signage play a prominent role. Samsung also brings together enterprise-savvy partners like Crestron and Nuance Communications – along with numerous systems integrators and other channel partners – to deliver software, content, and services along with those devices.
It's easy to accuse Oracle of trying to lock up its customers, as nearly all its marketing focuses on how Oracle on Oracle (on Oracle) delivers the best everything, but today Ellison's company and Microsoft signed a joint partnership that empowers customer choice and ultimately will improve Oracle's relevance in the cloud world.
In recent weeks, I’ve been asked the same question several times: Will the devices market continue on a highly fragmented path, or will the market shake out to yield a couple of viable form factors and platforms? This query actually encompasses two distinct questions, with two answers:
1. Devices and form factors will continue to fragment, though failures will abound. Let me unpack this a bit, starting with some background: In 2007, I published a report called The Age of Stylein which I predicted that computing form factors would diversify and fragment:
By 2012, the industry won't include just two form factors, laptops and desktops, but five or more form factors that are universally viewed as differentiated products.
The advent of new mass market computing experiences — from smartphones to eReaders to several flavors of tablets to phablets (and beyond) — rendered this prediction accurate. We live in a world of form factor diversity, which is only increasing with the introduction of wearables, the accelerating fragmentation of the tablet category, and the innovations associated with television-sized, collaborative touchscreen devices.
Business’s drive for innovation and competitiveness continues unabated
The role of today’s Infrastructure and Operations professionals (I&O pros) has changed. The traditional role of surveying the technology market, predicting the future, selecting technologies to support the business, and delivering those technologies efficiently and effectively was hard enough. Today’s I&O pros are being asked to improve the innovativeness and competitiveness of the business while creating an infrastructure that allows endusers to bring their own technologies within a secure, reliable, compliant, and manageable environment. Communications and Collaboration Infrastructure (CCI) can be deployed to drive improvements in communication between employees, supporting innovation focused on driving business results.
An increasingly mobile and distributed workforce demands improved collaboration
As more employees work away from a "traditional" office (27% of workers spend at least 2 days a week away from their primary office location according to the Q2 2013 Forrsights Workforce Survey) and use multiple devices (over half of information workers use three or more devices for work according to the Q2 2013 Forrsights Workforce Survey), it complicates the I&O pro's job of connecting them. Traditional telephones and e-mail accounts aren't enough in today’s fast-paced business environment; new collaboration platforms from document repositories and web conferencing services to video conferencing and enterprise social software help to connect employees and partners to drive innovation by enabling the firm to tap the accumulated wisdom of all their assets.
I recently spoke with Tim Tuttle, the CEO of Expect Labs, a company that operates at the vanguard of two computing categories: Voice recognition (a field populated by established vendors like Nuance Communications, Apple, and Google) and what we can call the Intelligent Assistant space (which is probably most popularly demonstrated by IBM’s “Jeopardy”-winning Watson). In their own words, Expect Labs leverages “language understanding, speech analysis, and statistical search” technologies to create digital assistant solutions.
Expect Labs built the application MindMeld to make the conversations people have with one another "easier and more productive” by integrating voice recognition with an intelligent assistant on an intuitive tablet application. They have coined the term “Anticipatory Computing Engine” to describe their solution, which offers users a new kind of collaboration environment. (Expect Labs aims to provide an entire platform for this type of computing).
When Samsung made its move to install 1,400 store-within-a-store concepts at Best Buy back in April, we recommended that Microsoft take note. And take note, it did: Today Microsoft and Best Buy announced the launch of a new Windows Store at 500 Best Buy locations in the United States and another 100 in Canada, for a total of 600 in North America.
Instead of a store-within-a-store concept (which both Apple and Samsung now employ at Best Buy), the Windows Store represents a complete take-over of the PC department. Windows Stores will effectively replace the computer department at these 600 Best Buy locations. But they will offer a wider range of Microsoft consumer products (PCs, tablets, and accessories, of course, but also Office, Windows Phone, and even Xbox) than just PCs.
Microsoft’s Windows Store represents a vital strategic step forward in its retail strategy and ought to yield some benefits. At the same time, the move should have happened several years ago; it isn’t quite as ambitious as it might have been, and Microsoft will have to work hard to overcome legacy practices within the Best Buy ecosystem.
Why is this move essential for Microsoft? Put simply, the non-Apple Store North American retail channel for consumer electronics is broken … and it’s getting more broken:
IBM didn't just pick up a hosting company with their acquisition of SoftLayer this week, they picked up a sophisticated data center operations team -- one that could teach IBM Global Technical Services (GTS) a thing or two about efficiency when it comes to next-generation cloud data centers. Here's hoping IBM will listen.