Posted by David Aponovich on April 11, 2013
Since we published “The Forrester Wave: Web Content Management for Digital Customer Experience, Q2 2013,” we’ve been talking about our findings with our clients, who frequently ask, “How does WCM Wave research apply to me, and how can I properly evaluate the products in the market based on our needs?”
The answer (without irony): “It depends.” Requirements vary and will affect your path to a solution. Reaching a solid decision can be challenging.
So to help our clients get the most benefit from Forrester’s 2013 WCM Wave, here’s some additional guidance based on what works and how you can get the most out of our WCM Wave report.