Does Ranting On Twitter Really Change Anything? It Should.

Yodel is the UK courier company everybody loves to hate and official delivery partner of many of our top online retailers including Amazon.com. Just back in August, Mothercare and Matalan joined John Lewis in ditching the supplier due to overwhelming customer pressure. UPDATE: Yodel got in touch to point out that the reasons these retailers no longer work with Yodel are unknown and that Yodel does not believe it to be due to customer pressure]  — pressure that miserable customers are consistently applying across social media and Amazon’s own online sites begging Amazon to stop using the courier. So widespread is Yodel despair — and trust me, one bad interaction with Yodel can leave one feeling despair — that an Amazon shareholder wrote to the company’s investor relations department in the US to raise the issue, reported The Guardian.

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