President Obama Cares About Records Management – Do You?

Last week, following on President Obama’s memorandum on managing government records, the Office of Management and Budget (OMB) and the National Archives and Records Administration (NARA) issued a records management (RM) directive. The directive affects all US government executive departments and agencies and applies to all federal records.

This significant effort to reform RM policies and practices includes a focus on digital government with a requirement to eliminate paper and use electronic recordkeeping where feasible, manage both permanent and temporary email records electronically, and take steps to demonstrate compliance with federal RM statutes and regulations such as designating a senior official to oversee RM programs and proving appropriate training.

The directive also identifies specific actions that will be taken by NARA and other agencies to support federal government records management programs. Critically, these include revised guidance for transferring permanent electronic records; email guidance; research into automated management of email, social media, and other types of digital record content; and embedding RM needs into cloud architectures. Further, it calls for investigating secure cloud-based service options to store and manage unclassified electronic records, and a series of steps to promote partnerships and better serve agencies.

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Twitter Takes Control Of Its Social Ecosystem

Facebook may play host to nearly a billion users, but Twitter controls the social ecosystem today. Twitter just announced its "Certified Products Program" and introduced a literal seal of approval for select third-party Twitter developers. Twitter explains that with the plethora of social technologies out there, it aims to simplify the ecosystem and "make it easier for businesses to find the right tools."

Twitter defined three categories of certified products: engagement tools to help businesses publish content to Twitter, analytics tools to help companies measure and learn from Twitter content, and data resellers that help distribute tweets to the masses. Twitter also announced the first 12 certified products, which we've mapped into the ecosystem:

Forrester Research Twitter Certified Products

Why is this worth blogging about? (It's not just a challenge to see how many times I can write "Twitter" in one post.) It's because Twitter is finally putting a stake in the ground and letting third-party developers know who's in charge. Over the past few years, Twitter has grown into the successful social network it is in great part because of its third-party developers. The apps we use - both for personal use on our varied devices as well as the data-driven technologies we use for business - helped make Twitter popular. But now that it's become one of the social kings, it's starting to lay down the law.

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Big Data Meets Cloud

Cloud Services Offer New Opportunities For Big Data Solutions

What’s better than writing about one hot topic? Well, writing about two hot topics in one blog post — and here you go:

The State Of BI In The Cloud

Over the past few years, BI business intelligence (BI) was the overlooked stepchild of cloud solutions and market adoption. Sure, some BI software-as-a-service (SaaS) vendors have been pretty successful in this space, but it was success in a niche compared with the four main SaaS applications: customer relationship management (CRM), collaboration, human capital management (HCM), and eProcurement. While those four applications each reached cloud adoption of 25% and more in North America and Western Europe, BI was leading the field of second-tier SaaS solutions used by 17% of all companies in our Forrester Software Survey, Q4 2011. Considering that the main challenges of cloud computing are data security and integration efforts (yes, the story of simply swiping your credit card to get a full operational cloud solution in place is a fairy tale), 17% cloud adoption is actually not bad at all; BI is all about data integration, data analysis, and security. With BI there is of course the flexibility to choose which data a company considers to run in a cloud deployment and what data sources to integrate — a choice that is very limited when implementing, e.g., a CRM or eProcurement cloud solution.

“38% of all companies are planning a BI SaaS project before the end of 2013.”

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