Are you winning? No, this is not about Charlie Sheen! I mean, are you one of the “fortunate” ones leading application delivery in a firm that is winning?
Today’s economy is a mix of winners and losers, with winners weighted strongly toward firms, industries, and regions experiencing rapid growth in customer demand for experiences that integrate their lives across multiple digital (mobile, web, …) and physical (retail, auto, …) touchpoints. App delivery leaders experiencing this rapid growth would say it is “the best of times,” except for how hard it is to keep up — the business demands more and more, faster and faster! So “winning” can be a mixed blessing in software, too:
Relevant Advice For “Winning” App Delivery Leaders
My colleague, Glenn O’Donnell, and I (do I sound like the Queen?) have delivered a Forrester report called “Improving The Ops In DevOps” inspired by the long-bemoaned tension between “change-the-business” (dev) and “run-the-business” (ops) IT teams and their activities, and the need for change.
This tension inflicts a detrimental impact on the business. In fact, most organizations suffer this curse, and stereotypes that reflect this animosity abound. Does this sound familiar? Ops people see dev people as sitting in their ivory towers cranking out code all day and wanting to release applications oblivious to real-world constraints; dev sees ops as cog-turners ensuring that the IT infrastructure doesn’t break under the strain of poorly written code. Chances are that your organization is not this bad. But this exaggeration is indicative of the tension between these two IT “tribes” and their opinions of each other. These stereotypes exist because organizational behaviors do exaggerate genuine conflicts, and both parties must act quickly to change.
Getting DevOps right will address many of the issues enterprises consistently have with IT, such as applications failing to meet both functional and nonfunctional requirements, delivery delays, increased costs, and an inflexibility to change. But is DevOps enough to save I&O from extinction?