2011: An ITIL Versioning Odyssey


OK, so we all probably now know that the long-awaited ITIL “refresh,” ITIL v3.1 (or the ITIL 2011 Edition as it now seems to be called), is to be released on the 29th July 2011. But four years on from the release of ITIL v3 where are we exactly?

Let’s start with the provided facts about the updated version of ITIL. The ITIL Best Practice Management update points out that this is an “update” not a new version. Paraphrasing the update on the update, ITIL 2011 Edition is designed to:

  • Resolve any errors or inconsistencies.
  • Improve the ITIL publications by addressing issues raised to do with "clarity, consistency, correctness and completeness."
  • Address suggestions for change made by the training community.
  • Review the "Service Strategy" publication to improve accessibility and understanding.
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Participating In Markets For Portable Identities In The Cloud: What’s The Coin Of Your Realm?

Many IT security pros are moving toward disruptive new authentication and authorization practices to integrate securely with cloud apps at scale. If you’re considering such a move yourself, check out my new report, The “Venn” of Federated Identity. It describes the potential cost, risk, efficiency, and agility benefits when users can travel around to different apps, reusing the same identity for login.

Aggregate sources of identities are large enough now to attract significant relying-party application “customers” – but the common currency for identity data exchange varies depending on whether the source is an enterprise representing its (current or even former) workforce, a large Web player representing millions of users, or other types of identity providers. These days, the SAML, OAuth, and OpenID technologies are the hard currencies you’ll need to use when you participate in these identity markets. You can use this report to start matching what’s out there to your business scenarios, so you can get going with confidence.