Recent Forrester inquiries from enterprise infrastructure and operations (I&O) professionals show that there's still significant confusion between infrastructure-as-a-service (IaaS) private clouds and server virtualization environments. As a result, there are a lot of misperceptions about what it takes to get your private cloud investments right and drive adoption by your developers. The answers may surprise you; they may even be the opposite of what you're thinking.
From speaking with Forrester clients who have deployed successful private clouds, we've found that your cloud should be smaller than you think, priced cheaper than the ROI math would justify and actively marketed internally - no, private clouds are not a Field of Dreams. Our latest report, "Q&A: How to Get Private Cloud Right," details this unconventional thinking, and you may find that internal clouds are much easier than you think.
First and foremost, if you think the way you operate your server virtualization environment today is good enough to call a cloud, you are probably lying to yourself. Per the Forrester definition of cloud computing, your internal cloud must be:
Highly standardized - meaning that the key operational procedures of your internal IaaS environment (provisioning, placement, patching, migration, parking and destroying) should all be documented and conducted the same way every time.
Highly automated - and to make sure the above standardized procedures are done the same time every time, you need to take these tasks out of human error and hand them over to automation software.
What is one of the most important decisions infrastructure & operations (I&O) professionals face today? It's not whether to leverage the cloud or build a private cloud or even which cloud to use. The more important decision is which applications to place in the cloud, and sadly this decision isn't often made objectively. Application development & delivery professionals often decide on their own by bypassing IT. When the decision is made in the open with all parts of IT and the business invited to collaborate, emotion and bravado often rule the day. "SAP's a total pain and a bloated beast, let's move that to the cloud," one CIO said to his staff recently. His belief was if we can do that in the cloud it will prove to the organization that we can move anything to the cloud. Sadly, while a big bang certainly would garner a lot of attention, the likelihood that this transition would be successful is extremely low, and a big bang effort that becomes a big disaster could sour your organization on the cloud and destroy IT's credibility. Instead, organizations should start with low risk applications that let you learn safely how to best leverage the cloud — whether public or private.
When Cisco began shipping UCS slightly over two years ago, competitor reaction ranged the gamut from concerned to gleefully dismissive of their chances at success in the server market. The reasons given for their guaranteed lack of success were a combination of technical (the product won’t really work), the economics (Cisco can’t live on server margins) to cultural (Cisco doesn’t know servers and can’t succeed in a market where they are not the quasi-monopolistic dominating player). Some ignored them, and some attempted to preemptively introduce products that delivered similar functionality, and in the two years following introduction, competitive reaction was very similar – yes they are selling, but we don’t think they are a significant threat.
Any lingering doubt about whether Cisco can become a credible supplier has been laid to rest with Cisco’s recent quarterly financial disclosures and IDC’s revelation that Cisco is now the No. 3 worldwide blade vendor, with slightly over 10% of worldwide (and close to 20% in North America) blade server shipments. In their quarterly call, Cisco revealed Q1 revenues of $171 million, for a $684 million revenue run rate, and claimed a booking run rate of $900 million annually. In addition, they placed their total customer count at 5,400. While actual customer count is hard to verify, Cisco has been reporting a steady and impressive growth in customers since initial shipment, and Forrester’s anecdotal data confirms both the significant interest and installed UCS systems among Forrester’s clients.
A recent RFP for consulting services regarding strategic platforms for SAP from a major European company which included, among other things, a request for historical and forecast data for all the relevant platforms broken down by region and a couple of other factors, got me thinking about the whole subject of the use and abuse of market share histories and forecasts.
The merry crew of I&O elves here at Forrester do a lot of consulting for companies all over the world on major strategic technology platform decisions – management software, DR and HA, server platforms for major applications, OS and data center migrations, etc. As you can imagine, these are serious decisions for the client companies, and we always approach these projects with an awareness of the fact that real people will make real decisions and spend real money based on our recommendations.
The client companies themselves usually approach these as serious diligences, and usually have very specific items they want us to consider, almost always very much centered on things that matter to them and are germane to their decision.
The one exception is market share history and forecasts for the relevant vendors under consideration. For some reason, some companies (my probably not statistically defensible impression is that it is primarily European and Japanese companies) think that there is some magic implied by these numbers. As you can probably guess from this elaborate lead-in, I have a very different take on their utility.
Forrester surveys show that enterprise infrastructure and operations (I&O) teams that are well down the virtualization path are shifting their priorities to deploying a private cloud. While you can certainly build your own, you don’t have to anymore. There’s an abundance of vendor solutions that can make this easier. In response to Forrester client requests for help in selecting the right vendor for their needs, we've published our first market overview of private cloud solutions. Through this research we found that there are a variety of offerings suited to different client needs, giving you a good landscape to choose from. There are essentially five solution types emerging: 1) enterprise systems management vendors; 2) OS/hypervisor vendors; 3) converged infrastructure solutions; 4) pure-play cloud solutions; and 5) grid-derived solutions. Each brings the core IaaS features as well as unique differentiating value.
How should you choose which one is right for you? That very much depends on which vendors you already have relationships with, what type of cloud you want to deploy, where you want to start from, and what you hope to get out of the cloud once it's deployed.
Entering into a new competitive segment, especially one dominated by major players with well-staked out turf, requires a level of hyperbole, dramatic positioning and a differentiable product. Cisco has certainly achieved all this and more in the first two years of shipment of its UCS product, and shows no signs of fatigue to date.
However, Cisco’s announcement this week that it is now part of Microsoft’s Fast Track Data Warehouse and Fast Track OLTP program is a sign that UCS is also entering the mainstream of enterprise technology. The Microsoft Fast Track program, offering a set of reference architectures, system specification and sizing guides for both common usage scenarios for Microsoft SQL Server, is not new, nor is it in any way unique to Cisco. Fast Track includes Dell, HP, IBM, and Bull. The fact that Cisco will now get equal billing from Microsoft in this program is significant – it is the beginning of the transition from emerging fringe to mainstream , and an endorsement to anyone in the infrastructure business that Cisco is now appearing on the same stage as the major incumbents.
Will this represent a breakthrough revenue opportunity for Cisco? Probably not, since Microsoft will be careful not to play favorites and will certainly not risk alienating its major systems partners, but Cisco’s inclusion on this list is another incremental step in becoming a mainstream server supplier. Like the chicken soup that my grandmother used to offer, it can’t hurt.
What percent of your IT budget do you spend on "keeping the lights on"? If you're anything like a typical company that I work with, the answer is more than half. That doesn't leave much money for spending on new initiatives and projects — in fact, in 2010, the average IT organization spent less than 25% of their IT operating and capital budget in these categories. Most companies that I speak with tell me they wish it was more, but they get constantly caught up in the day-to-day "firefighting" which leaves little time and budget to spend on new innovations, more proactive measures, and new initiatives. And the treadmill just keeps getting faster and faster as more projects are piled on with little or no additional budget to help implement them.
I've got backup on the brain. I guess this isn't an unusual occurrence for me, but it's also been bolstered by a week at Symantec Vision, a week at EMC World, as well as backup announcements about IBM's data protection hardware and CommVault's PC backup enhancements not to mention the flurry of cloud backup news this week from Trend Micro, CA Technologies, and Carbonite. All of this has gotten me thinking about the future of backup... we've come a long way from simple agent-based backup and recovery. Backup is just one piece in an ever-increasingly complicated puzzle we call continuity. If backup software vendors want to stay relevant they're going to need to offer a lot more than just backup in their "data protection" suites.
Supporting non-BlackBerry mobile devices is a priority for every company I speak with these days. Regardless of industry and size, firms are bringing in mobile device management (MDM) solutions alongside their BES to manage the increasing number of Android and iOS devices that are in their employees’ hands.
Now let’s be clear, even with these MDM solutions in place I&O professionals should not expect the same levels of security and management for Android and iOS that they’ve come to know on BlackBerry with a BES, yet. Ultimately these MDM solutions are limited by Apple and Google’s APIs, but eventually they will have all of the necessary components to challenge RIM’s position as the enterprise mobile device, especially as more companies allow personal devices inside their networks.
RIM is obviously putting a lot of work into combating the market share erosion it’s seeing in the hardware and platform space, but what about device management? With well over 25 vendors in the MDM space currently, the fight is on for who will manage mobile devices moving forward. Cue RIM’s announcement last week at BlackBerry World stating that it will expand BES and BES Express support to include both Android and iOS devices later this year, you can feel the other MDM vendors collectively shudder.
Intel has been publishing research for about a decade on what they call “3D Trigate” transistors, which held out the hope for both improved performance as well as power efficiency. Today Intel revealed details of its commercialization of this research in its upcoming 22 nm process as well as demonstrating actual systems based on 22 nm CPU parts.
The new products, under the internal name of “Ivy Bridge”, are the process shrink of the recently announced Sandy Bridge architecture in the next “Tock” cycle of the famous Intel “Tick-Tock” design methodology, where the “Tick” is a new optimized architecture and the “Tock” is the shrinking of this architecture onto then next generation semiconductor process.
What makes these Trigate transistors so innovative is the fact that they change the fundamental geometry of the semiconductors from a basically flat “planar” design to one with more vertical structure, earning them the description of “3D”. For users the concepts are simpler to understand – this new transistor design, which will become the standard across all of Intel’s products moving forward, delivers some fundamental benefits to CPUs implemented with them:
Leakage current is reduced to near zero, resulting in very efficient operation for system in an idle state.
Power consumption at equivalent performance is reduced by approximately 50% from Sandy Bridge’s already improved results with its 32 nm process.