Social Networks: Good Or Evil?

As we witness truly historic events in the Middle East brought about in part by citizens empowered by social networks, we are also seeing disturbing trends that may yet result in social networks becoming a force for evil. 

A client recently pointed out how timely this sentence was from my recent report on social innovation networks:

“Even state and local government services are not immune as disgruntled citizens quickly assemble and make their voices heard, potentially to the point of toppling unpopular leaders.”

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