Delivering on SaaS' Promise of Flexible Subscriptions

SaaS has long promised the concept of usage-based pricing, elimination of shelfware, and long-term commitment to value and total cost of ownership  (TCO). But some clients have questioned how true this is in practice. With more and more clients signing longer deals of 3-5 years in length and sometimes struggling to get an exit clause, clients question whether they can truly pay for what they use – and eliminate or redeploy unused subscriptions.  

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Podcast: Business Process Pros Hold the Key To Business Transformation (Parts 1 and 2)

Our latest featured podcasts are Alex Peters' and Connie Moore's "Business Process Pros Hold the Key To Business Transformation".

In this two part podcast, BP&A Principal Analyst Alex Peters and BP&A Research Director Connie Moore discuss what Business Technology transformation is, who drives it inside the organization, and the role of the process pro in Business Technology transformations.

We look forward to your questions and comments.

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Appropriate Technology: The New Intel Classmate PC

Yesterday I got a sneak peak at the new Intel Classmate PC, both the clamshell and convertible models. These new models are significant upgrades from the previous version. While I never really wanted my own mini-laptop, I now have Classmate envy.

Highlights that mattered to me included (drum roll please):

  • 10.1 inch screen to replace the tiny 8.9 inch screen – as a result the keyboard is bigger,  accommodating adolescent and even adult fingers. Honestly, the previous design was just too dang small. My fingers were all over each other.
  • Ruggedization (is that a word?) – now designed to withstand accidental drops from desk height, with a water resistant LCD, keyboard, touch pad, HDD shock protection using the accelerometer to detect falls, and a really nice rubberized surface making it easier to hold onto.
  • Retractable handle – while I’m on the topic of holding it… may I say that I really don’t understand why other PC vendors don’t put handles on their laptops. My Panasonic Toughbook has one and I love it.
  • eReader interface – while I’ve never used my Kindle (really, not once), I do think I’d take advantage of the eReader capability of the Classmate. The accelerometer flips the content to portrait and the touchscreen allows you to “flick to scroll.” You can also highlight and take notes directly on the page. The eReader feature was what Wired magazine picked up on in their Classmate product review.
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Farewell Sun, Nice Month For Larry Ellison

Now that the dust has settled on the Oracle acquisition of Sun Microsystems, I have to say a bittersweet farewell to the first global tech firm I crossed paths with as a young intern. I have to say that as an analyst over the past three and a half years, I had a tough time working with Sun Storage: the patchwork portfolio, the revolving door leadership style, the $4Billion dollar oil and water acquisition of StorageTek and deeply questionable corporate marketing efforts.

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Microsoft’s No-Win IE6 Browser Mess

The new European browser menu launched this week, and Microsoft in many ways faces a no-win situation. These past few years have been a doozy for Microsoft’s Internet Explorer.Read more

333 Rule To Keep Your BI Apps In Check

Over the last 25 years in the business I heard my share of BI horror stories: “we have over 20 different BI tools”, or “we have a few thousand reports in our BI application”. BI is very much a self fulfilling prophecy – “build it, and they will come”. As we popularize BI, and as technology becomes more scalable, more stable, more function rich and user-friendly  - BI spreads like wildfire and often becomes uncontrollable.

I can’t help but to quote from one of my favorite books by a British author Jerome K. Jerome “Three Men In A Boat, To Say Nothing Of A Dog”. One of the reasons I love the book, in addition to it being one of the funniest novels I ever read, is that I can almost always find a very relevant humorous quote to just about any life or business situation. At the beginning of the book three British gentlemen are planning a vacation on a river boat. As they plan for how much food and supplies they should carry, they quickly realize that there isn’t a boat big enough to fit the dimensions of the Thames river to carry all that junk.

“How they pile the poor little craft mast-high with fine clothes and big houses; with useless servants, and a host of swell friends that do not care twopence for them, and that they do not care three ha'pence for; with expensive entertainments that nobody enjoys, with formalities and fashions, with pretence and ostentation, and with - oh, heaviest, maddest lumber of all! - the dread of what will my neighbour think, with luxuries that only cloy, with pleasures that bore, with empty show that, like the criminal's iron crown of yore, makes to bleed and swoon the aching head that wears it!

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Podcast: Succession Planning, What It Is And Why It's Important

Our latest featured podcast is Claire Schooley's "Succession Planning, What It Is And Why It's Important".

In this podcast, BP&A Senior Analyst Claire Schooley discusses the flow of activities that need to surround effective succession planning. She also talks about the key benefits of having a sound succession strategy. The podcast finishes with 5 key recommendations.

We look forward to your questions and comments.

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Getting the best return on your SAP investment

Are you a wondering how to get the most out of your SAP investment? Are you trying to figure out SAP’s long-term strategy? Do you want to make better use of SAP’s BI platforms and services ecosystem? If so you have a lot in common with other Forrester clients.

 

Forrester has answered hundreds of inquiries about SAP in the last year or so. And the volume of inquiries is increasing as our clients roll out SAP solutions to the furthest reaches of their global domains and use white space partners to cover an ever broader footprint.

At the same time, you ask us questions about deployment best practices, SAP’s pricing and licensing, its middleware approach, the strategic significance of its acquisitions, and the implications of changes in the top management team.

We decided to pull together all our experts to discuss their SAP research in a series of jam sessions (teleconferences) to help you make the best informed decisions with the minimum investment of time. Each teleconference looks at a specific dilemma for which we’ve fielded client inquiries.

If you are an Application Development & Program Management professional, or a CIOs, or a Business Process & Applications professional looking for guidance then there is a session in this week long series of one hour Webex sessions just for you. Or if your dilemmas cover all the topics you can attend all the sessions or download them later and follow at your leisure.

We’ll start by looking at SAP’s Product Strategy. We will explain just how SAP's product portfolios and technology strategy for enterprises and SMB clients is evolving. You will hear Forrester analysts debate the merits of SAP's product offerings, technology architecture innovations, and its likely success in providing software-as-a-service (SaaS) offerings.

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IBM Is Innovating In Servers Again

It’s good to see IBM has returned to the world of x86 server innovation with its latest eX5 line of servers announced this week.

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Podcast: The New Decade Of Advanced Analytics: Roll Over Rocket Scientists!

Our latest featured podcast is Jim Kobielus' "The New Decade Of Advanced Analytics: Roll Over Rocket Scientists!".

In this podcast, BP&A Senior Analyst Jim Kobielus discusses the increasing adoption of more user-friendly data mining tools. This trend, he argues, is helping advanced analytics become a core feature of operational business intelligence (BI) suites.

We look forward to your questions and comments.

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