Welcome to I&O Forum -- and our new blog platform!

I'm here in London preparing for Day 1 of our Infrastructure & Operations Forum in London.

I'll be taking the stage just two hours from now to kickoff the event, so it's only fitting that we also launch our new blog platform today as well! We're working very hard to embed social media into our events and it's exciting to debut the new platform with our clients.

Check back to see new posts and join the conversation. You can also get real-time feeds on Twitter by searching the #IOFE10 hashtag.

To help you with the new look and feel of the blog, I wanted to borrow the words from my colleague, Cliff Condon, the project manager rolling out the new platform:

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Welcome to Forrester's new Blog Network for Enterprise Architects

Forrester analysts have long been active bloggers about the roles and subject areas they cover. If you've been a prior visitor to the Forrester Blog For Enterprise Architecture, you've seen posts from Randy Heffner, Gene Leganza, Jeff Scott and myself. From these beginnings, we've learned a lot - and we've put these learnings into our new blog platform and network.

Here's an overview from Cliff Condon, the champion and project manager for this new platform:

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Hey everyone. Here it is – Forrester’s new blog network. We made some change to improve the experience for readers and to encourage more analysts to blog. Feel free to poke around and let me know what you think.

There are a few things I’d like to point out to you:

* Everyone’s welcome here. Forrester analysts use blogs as an input into the research they produce, so having an open, ongoing dialogue with the marketplace is critical. Clients and non-clients can participate – so I encourage you to be part of the conversations on Forrester blogs.

* We still have team blogs focused on role professionals. Our role blogs, such as the CIO blog and the Interactive Marketing blog, are a rollup of all the posts from the analysts serving that specific role professional. By following a role team blog, you can participate in all the conversational threads affecting a role.

* And now we’ve added analyst blogs as well. If you prefer to engage directly with your favorite analyst, you can. Look on the right-hand rail of the team blog and you’ll see a list of the analyst blogs. Just click on their name to go to their blog. Or type their name into “Search”. An analyst blog is a place for the analyst to get reaction to their ideas and connect with others shaping the marketplace. You’ll find the blogs to be personal in tone and approach.

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China's National People's Congress: A Nod to Bigger Cities. Let's Hope for Smarter, Too!

On Friday March 5th, the National People’s Congress (NPC) – China’s equivalent of Congress or Parliament – held the opening meeting of its annual full session.  At a high level, the agenda of the session will focus on succession planning for government and Communist Party leaders, the stimulus exit strategy and economic initiatives for the coming year.  In this, there is much to interest tech vendors.

In one of the opening speeches, Chinese Premier Wen Jiabao presented his work report which summarized some major economic indicators for 2009 and provided a broad outline for the 2010 plans. Technology appeared center stage throughout much of the speech, and the word "innovation” was peppered throughout.

Premier Wen presented the economic highlights of 2009:

  • China's GDP reached 33.5 trillion yuan, up 8.7% from a year earlier.
  • Fiscal revenue was 6.85 trillion yuan, up 11.7% year on year. 
  • A total of 11.02 million job opportunities were created for urban residents.
  • The per capita disposable income of urban residents was 17,175 yuan, up 9.8% in real terms, while the net per capita income of rural residents was 5,153 yuan, rising 8.5% in real terms.
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IT Spending Rebound?

Economic relief is in the air. When Cisco executive John Chambers is in a "sunny" mood and describes revenue growth as “dramatic,” you know that positive signs will shortly be all around. Forecasts of positive IT spending abound, including Forrester’s Q4 signal and 2010 perspective.

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Podcast: The State of PLM: A Tale Of Two Markets

Our latest featured podcast is Roy Wildeman's "The State of PLM: A Tale of Two Markets ".

In this podcast, BP&A Senior Analyst Roy Wildeman discusses the current state of the PLM application market in wake of the recession. He also reveals options that long-term PLM customers have to maximize the value of their apps.


We look forward to your questions and comments.

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Subscribe to Business Process & Applications podcasts through iTunes.

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Progress Software’s Coming Out Party

We all need to revisit our understanding of Progress Software. On March 4, I was introduced to the “new and improved” Progress at the company’s annual briefing for industry and financial analysts. The company is a new enterprise software vendor with 25 years of experience. If you know about Progress, it is likely through an ISV solution based on the OpenEdge database/4GL. Or perhaps through the Sonic enterprise service bus ... or the Actional SOA management product.

How you should think about Progress Software now (see Figure):

First, Progress Software has a new mission, which it calls“operational responsiveness.” To achieve this mission, Progress will primarily seek to help enterprises develop real-time, event-based architectures that extend existing systems. Real-time, event-based systems let companies see what’s going on in their business processes at any given moment, and to act while transactions and interactions are in flight to fix problems, ensure compliance, add revenue opportunities, and/or cut costs. Example scenarios:

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Who are the BI Personas?

The world is changing. The traditional lines of demarcation between IT and business, developers and end users, producers and consumers of info no longer work. But every time I attempted to create a matrix of BI personas in the new world, I ended up with so many dimensions (business vs. IT, consumers vs producers, strategic vs tactical vs operational decisions, departmental vs. line of business vs enterprise cross functional roles, running canned reports vs. ad-hoc queries, and many others, i ended up with something quite unreadable. But there still has to be something that on the one hand shows the realities of the new BI world, yet something that fits onto a single PPT. Here's my first attempt at it (click on the small image to see the full one).

 


In this diagram I attempt to show

  • Who's consuming vs. producing the information, how heavy or light that task is. What's interesting is that all our research shows is that most of the BI personas now are both consumers and producers of info.
  • Who's using what style of BI as in reports, queries, dashboards and OLAP
  • Who is using BI only as reports and dashboards embedded in enterprise apps (such as ERP, CRM, others), which usually means canned reports and prebuilt dashboards, vs BI as a standalone app
  • Who's using non traditional BI apps, such as the ones allow you to explore (vs just report and analyze) and allow you to perform that analysis without limitations of an underlying data model
  • Who's a producer and a consumer of advanced analytics
  • And finally show the level of reliance on IT by every group

As always, all comments, suggestions and criticism are very welcome! HD

The State Of PLM 2010

After I conduct a user research interview or field a vendor briefing, I usually like to offer the chance to answer any questions that folks may have for me as an industry analyst (time permitting, of course). Recently, it seems like 9 out of every 10 questions has been a close-variant on the theme, “given our tough economy, what do you see happening in the PLM space right now?” And while it’s easy to provide anecdotes or relay what I hear others saying about the state of PLM spending, I’ve candidly found it a bit hard to provide a really sound, fact-based answer.

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What’s In Your Test Estimation Framework?

I've been working quite closely with fellow analysts Dave West and Mary Gerush surrounding project estimation. Regardless if you're in the Agile world, testing is factored in (well, unit testing anyway), and if you're in the traditional camp, we've heard the same pain from a number of Forrester customers. No matter what methodology we use, there's not enough time to test. To combat that, testing organizations are attempting to build a livable, usable framework to provide them with information to battle for sufficient testing time.

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On Your Marks, Get Set, . . . Invest: Brazil’s e-Government Portal Launches Its Olympic Tech Investments.

Brazil has launched a full court press and is using technology to do so in the form of its new e-government portal ‘Portal Brasil’  –  the new official website of Brazil.  And, here‘s the best news: they didn’t forget us here at Forrester.  According to the press release, the site's content is designed to meet the needs of both Brazilian citizens and foreign audiences, including: analysts (yes, analysts!), investors, private sector companies, media, academics, NGOs, students, tourists, and other groups.

And, for us tech industry analysts – according to the Brazil’s Secretariat of Social Communication (SECOM) – Portal Brasil will maintain current information on Brazilian technology initiatives, including:

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