Day Two At Forrester's Infrastructure and Operations Forum 2010

Sorry for the delay here, folks (I know you've been waiting with bated breath for the day two roundup), so let's just get right to it!

Rob Whiteley kicked off the day with a recap and then introduced Galen Schreck, who spoke about how IT is like a sandwich... get ready for a bunch more food analogies.

Re-Building Your IT Capabilities For Future Growth
Galen Schreck, Principal Analyst, Forrester

  • Business capabilities don't change too much over time; will a pizza place need to add fighter jets?
  • IT capabilities change much faster, so do user expectations... the pizza place might need to add web based ordering, robots who deliver the pizza, etc.
  • Important: standardize on IT capabilities, not just on technologies

Steps for moving from being an average company to an agile company:

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Windows 7 Early Adopters Were Satisfied Upgraders

We've just published two new reports concerning Windows 7 adoption and satisfaction, leveraging Forrester's Consumer Technographics(R) data. 

The reports show that Windows 7 penetrated the consciousness of the market by the end of 2009, with a strong majority of US consumers aware of the product.  We also found that consumers who adopted Windows 7 in Q4 were generally very satisfied with their Windows 7 PCs. 

Perhaps the most interesting finding of the reports involves upgrade behaviors. Historically, most consumers have not upgraded their PCs with new OSes -- though Mac users and some technophile consumers have been an exception on this count.  Instead, the majority of consumers have acquired new OSes when they purchase their new PC.  These are known as "replacement cycle upgrades." 

With Windows 7, however, upgrade behavior was much stronger.  Why?  In short, Windows 7 is a thinner client program than was Windows Vista, meaning that it works well on older hardware configurations.  In the past, OSes were designed with Moore's Law as an underlying assumption -- that is, that newer PC hardware would be significantly faster and more powerful than the previous generation's hardware. Windows 7, however, is a less burdensome OS than Windows Vista.  The rise of Netbooks, the physical assets of multi-PC households, and an attachment by many consumers to their Windows XP machines all contributed to the need for a sleeker, thinner Windows OS, which Windows 7 delivered. 

Among early adopters of Windows 7, in Q4, for the first time upgrading behavior matched replacement cycle purchasing, as this Figure shows:

 

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Forrester's Infrastructure & Operations Forum US 2010 Day One Roundup

Well, it's been a whirlwind two days at the Infrastructure & Operations Forum here in Dallas! I know that not everyone has the opportunity to attend these events, so for all of you stuck at home (and not in sunny Dallas), I've summarized some of the keynotes (with help from Christian Kane and Lauren Nelson) for you to check out. There is also a great conversation about the forum on twitter , so you should definitely check that out as well.

Rob Whiteley kicks off the day with a preview of the next two days and some AC/DC music (the theme of the event is "Back in Black"). First up is Glenn O'Donnell:

The New I&O Landscape: Aligning I&O With Post-Recession Business Imperatives 
Glenn O'Donnell, Senior Analyst, Forrester 
Ha, this presentation is based on the book "He's Just Not That Into You" and it is about the love story between I&O and the business.
I&O, how can you win the love of the business?

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Now IBM’s getting serious about public IaaS

IBM has been talking a good cloud game for the last year or so. They have clearly demonstrated that they understand what cloud computing is, what customers want from it and have put forth a variety of offerings and engagements to help customers head down this path – mostly through internal cloud and strategic rightsourcing options. But its public cloud efforts, outside of application hosting have been a bit of wait and see. Well the company is clearly getting its act together in the public cloud space with today’s announcement of the Smart Business Development and Test Cloud, a credible public Infrastructure as a Service (IaaS) offering. This new service is an extension of its developerWorks platform and gives its users a virtual environment through which they can assemble, integrate and validate new applications. Pricing on the service is as you would expect from an IaaS offering (and free for a limited time). If you are testing with IBM software you can either bring your licenses or check out the equivalent instances from their service catalog. There’s even a new version of Rational Software Delivery Services for shops familiar with Jazz.

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Welcome to I&O Forum -- and our new blog platform!

I'm here in London preparing for Day 1 of our Infrastructure & Operations Forum in London.

I'll be taking the stage just two hours from now to kickoff the event, so it's only fitting that we also launch our new blog platform today as well! We're working very hard to embed social media into our events and it's exciting to debut the new platform with our clients.

Check back to see new posts and join the conversation. You can also get real-time feeds on Twitter by searching the #IOFE10 hashtag.

To help you with the new look and feel of the blog, I wanted to borrow the words from my colleague, Cliff Condon, the project manager rolling out the new platform:

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Farewell Sun, Nice Month For Larry Ellison

Now that the dust has settled on the Oracle acquisition of Sun Microsystems, I have to say a bittersweet farewell to the first global tech firm I crossed paths with as a young intern. I have to say that as an analyst over the past three and a half years, I had a tough time working with Sun Storage: the patchwork portfolio, the revolving door leadership style, the $4Billion dollar oil and water acquisition of StorageTek and deeply questionable corporate marketing efforts.

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IBM Is Innovating In Servers Again

It’s good to see IBM has returned to the world of x86 server innovation with its latest eX5 line of servers announced this week.

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