For Infrastructure and Operations (IO) Professionals, 2010 will be a critical year as the global economy begins its long road to recovery and the post-recession era takes hold. Businesses want to put the last decade behind them and come out of the starting gate of the new decade fast with new applications and new market initiatives. For our IO clients that translates into three major imperatives: (1) build an IO technology plan for the new decade, (2) plan and prioritize the critical infrastructure projects that were either postponed, delayed or cancelled during the recession and (3) execute on those plans with a sharp focus on controlling costs and improving efficiency.
In 2009, we completed an in-depth, outside-in “role deep dive” study to better understand what our IO clients want and don’t want from us in 2010. It will drive our research efforts and make what we do more relevant to you in your daily work lives. In the New Year, we’ll be hosting a free webinar to outline our plans and get your feedback. I do hope you’ll be able to join us and share your thoughts. In the meantime, here’s a sneak peek at what you’ll hear. In 2010, the Infrastructure and Operations team will: