Innovation's moment of truth

You just got out of the meeting with potential customers, and they're not big fans of your Big Idea. You were sure it was brilliant, but they just don't get it. Or they applaud the effort, but they think you're going approaching it from the wrong angle. 

Here's the moment of truth when many projects go bad, and sometimes drag companies down with them. The crisis isn't unique to the technology industry--there's the cautionary tale of New Coke, after all, from a well-established industry that should have known better--but given the immaturity of the technology industry, and the plasticity of the work product, it happens quite often.

At this moment of truth, development teams choose from among the following responses:

Read more