Citrix put some significant new meat on the bones of its Citrix Cloud Center (C3) offering this week but left behind one crucial element. Who are the partners delivering this offering?

by Tom Pohlmann

Vice President, Information Technology Research

Forrester’s IT Forum Tech Innovation Demonstrations are your first glimpse at new and alternative technologies that will provide solutions to your current business needs.  View innovative products and services selected by Forrester analysts that will stretch the boundaries of what you’d previously thought possible. The Tech Innovation Demonstrations will be hosted in the Technology Showcase at The Palazzo Las Vegas.

Forrester Wave™ Demonstration: Content Security Wave™
Wednesday, May 20: 12:40–1:00 p.m.
Thursday, May 21: 1:35–1:55 p.m.
Presenters: Kyle McNabb, Chenxi Wang

Forrester TechRadar™ Demonstration: Software-as-a-Service TechRadar™
Wednesday, May 20: 6:40–7:00 p.m.
Presenters: Kyle McNabb, Liz Herbert

In an analyst event on Apr. 22^nd in London, Symantec outlined their new Partner Management concept – increased focus on a decreased number of partners.

Channel partners are the lifeblood to Symantec’s sales and already contribute ~85% of the business in EMEA - which is expected to increase. This is split into segments; Small Business, which Symantec simply classifies by deal sizes below $5k, Commercial Business, which is above that threshold, and Enterprise Business with named accounts. To better execute on this segmentation Symantec has introduced a new dedicated SB (Small Business) organization and the cross-segment role of Business Development Managers to their ranks.

·        The Plan Is To Focus More On Fewer Partners

By Stephen Powers

ECM vendor Open Text announced this morning that it intends to acquire Vignette, provider of Web and transactional content management technologies. In some circles, the acquisition of Vignette has been a foregone conclusion for many months now. Vignette has been an established player for years, with an impressive customer base. But the company’s missteps (a major WCM upgrade that stranded longtime customers, questionable expansions into non-core areas, inconsistent customer service and contact) have left them weakened in a market where they should have been able to take advantage of the lack of size and/or stability of some of its competitors. As a result, Vignette’s license revenues have declined in a hot content management market, and the brand has been devalued despite its strong technology.