Tuesday’s Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

After So Many Years Of Ballyhoo, Semantic Web Still Searching For Killer App

James G. Kobielus By James Kobielus

Cynics might call Semantic Web a technology looking for a solution. And they might have a point.


Semantic Web refers to a long-running World Wide Web Consortium (W3C) initiative that is working toward an ambitious — some might say hopelessly utopian — goal. At heart, it is a vision for how the World Wide Web should evolve to realize its full interoperability potential.

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Lean Information Management Strategies For Lean Times

James G. Kobielus By James Kobielus

When the going gets tough, the tough get lean, focused, and flexible. To help organizations survive the bad times and thrive in all climates, their information management initiatives must remain agile and adaptable.


If you feel your information management strategy is anything but lean, you’re not alone. Many organizations struggle to gain control over information infrastructures that have become too bloated, rigid, and slow to realign with new business drivers.

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Yawn! Business Process Visions Consistent Over The Years

James G. Kobielus By James Kobielus

I pride myself on my tidy notes (I hear you laughing, all you people who’ve seen my chicken-scratch briefing scribbling) and my long detailed memory (yes, everybody, I know I’m a fountain of trivia and should go on Jeopardy some day — thanks for a lifetime full of comments to that effect).

But my memory has limits. So I build and hold extensible conceptual models in my mind, often in the form of the nuanced phraseology you may hear exuding from fingertips now and again. These mental models help me resurface a lot of buried info when I need quick access.

Business process management (BPM) is an area where I have so many overlapping models that it’s hard sometimes to keep them all straight. Sometimes, models decay through the passage of time (I didn’t say I’m photographic, Mr. Trebek). Sometimes, I simply dispose of the shallowest or more clichéd of the lot.

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It's Time To Update The Enterprise Software Licensee Bill of Rights!

Ray Wang By R "Ray" Wang

Now's The Time To Assert Your Rights

With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee's Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance.  As mentioned in a call to action in a December 2008 Monday's Musings, this groundbreaking report, originally published in December 2006, will be updated to reflect current market conditions.  The goal - improve this reusable contract negotiation model that cuts across the 5 key phases of the software ownership life cycle:

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Quantifying Employee Performance Management — It’s Tougher Than You Think

Zach Thomas By Zach Thomas

As you may, or may not, know Forrester has one of the most rigorous Total Economic Impact (TEI) – or ROI methodologies out there. "The ROI Of Packaged Apps Instance Consolidation" and "The ROI Of Interactive Chat" are a couple of completed TEI reports (you need client access to view these reports) and below is a graphical representation from the second report, to give you a flavor.

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