Introducing Forrester's Web 2.0 Framework

Ericadriver_4By Erica Driver

One of my roles here at Forrester for the past year or so has been chief Web 2.0 cat herder. I'm by no means a Web 2.0 expert -- I've just helped to coordinate our coverage. A large team of analysts has put our heads together to try to create a well-rounded Web 2.0 research agenda and formulate a consistent way to conceptualize and communicate about this giant hairball of a topic. We hope you're seeing the results in our published research. Below is one result of our team meetings: a high-level Web 2.0 framework.

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Strange Development In Personal Information Management

Kylemcnabb_2By Kyle McNabb

Our research into the future of desktop productivity continues, and much of what we're learning suggests information workers want to more help tackling their work/life needs and managing their personal information. Interestingly, today, a vendor I wouldn't have immediately thought of as a possible savior for all of us drowning in our personal information (emails, contacts, social networks, work calendars, personal calendars, personal files, and so on) stepped up to the plate. EMC announced it had Pi Corporation, a stealth personal information management vendor. I can't figure out if this is misguided, or brilliant...

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Complex Decisions Driven, But Not Overtaken, By Events

Jameskobielus_5By James Kobielus

As I may have mentioned before, I cover complex event processing (CEP) as it intersects with information and knowledge management (I&KM). Or, more specifically, as it supports real-time business intelligence (BI). Or, perhaps more pedantically, as it enables decision support systems (DSS) to facilitate business agility in response to dynamic conditions.

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Virtual Worlds For Collaboration: When You Remove Constraints, You Change The Possibilities

Ericadriver_5By Erica Driver

This weekend I listened to a great panel discussion about virtual worlds and their impact on the future of work at the MetaverseU conference at Stanford University . The panelists were Byron Reeves, Co-Director of Stanford’s Human Sciences and Technology Advanced Research center, Christian Renaud, Chief Architect of Networked Virtual Environments for the Cisco Technology Center, and Reuben Steiger, CEO of virtual worlds agency Millions of Us. The key takeway from the panel: work is changing dramatically and virtual worlds have a potentially — though not inevitably — huge role to play.

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Good Practices For Mixed-Reality Meetings

Ericadriver_6By Erica Driver

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Virtual Worlds: The World Describes, The Web Predicts

Ericadriver_7By Erica Driver

At the MetaverseU conference at Stanford University this weekend, Ginsu Soon, VP of Business Affairs at Linden Lab, shared a framework for thinking about the future of virtual worlds. He said that in some ways it’s appropriate to draw an analogy between virtual worlds and the Web and in other ways it’s appropriate to draw an analogy between virtual worlds and the world in general. His main point — and it’s a good one — is don’t mix the two analogies.

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Complex Events, Simple Experiences

Jameskobielus_6By James Kobielus

Before the week is out, a few more thoughts inspired by various things I experienced at and around Forrester's Enterprise Architecture (EA) Forum last week in beautiful (but surprisingly chilly) Coronado, California.

What stuck with me was the presentation and demo by Kevin Lynch, CTO of Adobe. Though I was already quite familiar with Adobe’s Flex technology for rich Internet applications (RIA) technology, I liked the fact that Lynch presented Flex this time around as a business tool--in other words, as an interactive visualization technology for business intelligence (BI), business performance optimization, and event-rich analytics. All of which made perfect sense in a forum for enterprise architects.

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Thoughts On Recession...And ECM Adoption

Kylemcnabb_3By Kyle McNabb

While we all wait and watch numerous economic indicators (my favorites are easily found in the WSJ) to see if the US economy, and possibly others, will head into recession, here's a thought - just a simple thought - on what you can do if/when you get the call to pull back on your ECM spending. Turn you attention now to understanding your organization's business context. I'm not referring to business requirements - most of you have business requirements related to your ECM endeavors. Instead, I'm referring to discovering how your business people and business processes work with and use content, not simply how they manage it.

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Help Us Help You

Forrester values the insight and opinions of information and knowledge management (I&KM) pros, both clients and non-clients alike. Your thoughts, experiences, and insights play a huge role in shaping our research. Now we're building a panel for future surveys and we're inviting you to join us. If you participate, the panel will provide you with a unique opportunity to gain insight, comparative data, and best practices about IT in general, and specifically about content, collaboration, data management and business process technology adoption.

What's in it for you? As a panelist you will get complimentary access to pre-published insight, comparative data, and best practices drawn from the surveys conducted, including access to Forrester teleconferences that result from the survey in question. In addition, as a token of our appreciation the next 100 people to sign up for our IT panel will receive a $10 Hallmark Insight gift card. Thanks for considering our offer.

SDL Goes Shopping Again

Stevepowers_2By Stephen Powers

SDL announced today that it has acquired fellow global information management services vendor Idiom Technologies. Both SDL and Idiom sell software and services to help organizations manage global content. This marks the second significant acquisition for SDL in less than a year; last year SDL got into the Web content management business with its purchase of Tridion.

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