Interactive Marketing Maturity Research

Forrester Report: Online Community Best Practices for the Interactive Marketer

[Posted by Jeremiah Owyang]

Left: One of the 5 diagrams from the report: Successful online communities experience the following stages.

This is my debut, my first report published with my name as the lead is now published.  I've been getting a few emails from clients asking me for when this report will be live, so I'm happy to report this first of two reports is now live.

I spent a few months researching and preparing for this two-piece report series. I interviewed over 17 people to find out the commonalities between successful communities.

Here's the executive summary :

Online Community Best Practices

Communities Are A Powerful Tool, As Long As You Put Members' Needs First

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