Is Equinix The Next Exodus And Are You Their Next Customer?

This US-based collocation leader announced on June 27th that they intend to purchase IXEurope for approximately $482 million dollars giving them sorely-needed presence in Europe and now the ability to provide customers full global coverage. This European expansion comes on top of an on-going $450 million expansion in the US and Asia, started in 2006. When they are through with these two efforts, they will command more than three million square feet of data center space and consume close to 40 megawatts of power in total.


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Apple’s iPhone: A Harbinger Of Dual-Mode?

On the eve of the launch of one of the most anticipated voice devices in recent memory, and amid criticism over a slow data network and the lack of carrier support for voice over WLAN (VoWLAN) for consumers, it seems, in the enterprise voice and network infrastructure world, we might finally have critical mass on dual-mode devices.

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IT Must Lead Legal To The eDiscovery Promised Land

by Barry Murphy.

I recently co-presented at a workshop on eDiscovery.  Before I spoke about what enterprises are doing about exploding discovery costs and the fragmented solutions landscape, a very experienced corporate general counsel spoke to the IT-heavy audience.  The theme of his presentation was "help a lawyer today."  That's right CIOs and IT project managers - your legal team is not going to tell you how to handle eDiscovery.  You are going to be responsible for effeciently and defensibly collecting information in response to regulatory and legal requests.  In fact, legal is relying on your expertise in technologies to better manage information.

The moral of the story is that IT must take the leadership role in creating a formal, cross-functional team and process for managing eDiscovery.  Don't fret - here's a few cheat sheets to get you started:

A list of the vendors to consider in any solution (http://www.forrester.com/rb/vpc/catalog.jsp?catalogID=24)

And the questions to ask those vendors (http://www.forrester.com/Research/Document/0,7211,40824,00.html)

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Do Enterprise Users Need A Second Life?

by Rob Koplowitz

A while back I was invited to a very interesting presentation of some research going on in Sun Microsystems' labs. They were showing off a project called MPK 20. The name of the project is aligned with the naming of the buildings on their Menlo Park campus, MPK 1 - 19. MPK 20, the next building, will be completely virtual. Think of MPK 20 as a private, behind the firewall, version of Linden's Second Life. The idea is for Sun to provide a very rich area for remote workers to come together and collaborate. Their early vision is very much a virtual version of their physical workspace world. The question that occurred to me is, do we need to pursue this path of virtual workspaces?

Let's start with an assumption. The paradigm of bringing workers to a physical office is beginning to break down and it's only going to get worse. A few driving factors:

  • Carbon footprint. Organizations will be increasingly held accountable for the overall effect they have on the world. Asking workers to drive or fly to a physical location in order to do work that can be done virtually is undoubtedly the biggest contributing factor to overall carbon footprint for most organizations.
  • Competition for workers. If you require workers to come to an office every day, your hiring is constrained by the talent pool that is located within commute distance of your office. Would you rather have the best worker available in the world or the best worker within 30 miles of your office? Additionally, workers that commute from long distances are far more likely to become frustrated and leave.
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Firms Need To Start Thinking Of Business Continuity And Disaster Recovery As “Business Resiliency”

Despite all the dire warnings regarding the cost of downtime, including loss of revenue, market share, and even long-term viability, most firms still don’t adequately organize, plan, fund, and staff business continuity and disaster recovery efforts. In fact, most firms don’t even make a distinction between business continuity (BC) and disaster recovery (DR) — and there’s a huge difference between the two. Business continuity is your umbrella plan that encompasses not only the recovery of IT assets, but also people, manual procedures, physical equipment, etc. that a business process relies on. DR on the other hand, is a subset of BC and focuses on the rapid recovery of IT assets and data center facilities following a major disruption of the primary production site. The last thing you want is to successfully fail over to your alternate data center only to realize that no one provisioned any workspace (including PCs, phones, and network connectivity) for key employees that will keep the organization afloat. Unfortunately, many firms won’t even get that far — it would take me another few pages to explain how very few firms ever actually test their DR plan or constantly seek short cuts around thorough testing.

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Microsoft Surface: A User Experience Designed For People

by Erica Driver

At the end of May, Microsoft announced a project called Microsoft Surface. Microsoft Surface is a new, game-changing computing interface: a 30-inch display table that individuals or small groups can gather around and use collaboratively. Ms_sc_collab_photo_app The user interacts with Surface using natural hand gestures, touch, and physical objects placed on the surface. Here's a photo courtesy of Microsoft, but photos don't do Surface justice so check out the demo on Microsoft's Web site.

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HP Acquires SPI Dynamics

HP accounced on June 19th that it would acquire SPI Dynamics, a provider of security testing technology. The announcement came on the heels of the Watchfire acquisition by IBM. These two acquisitions highlighted the industry's increasing interest in application security. HP's Mercury with SPI's WebInspect makes a very compelling offering for comprehensive software testing (performance, functionality, and security). Similar results should ensue for the Watchfire acquisition. It is great to see that application security is finally getting the attention that it deserves. With the two platform providers, HP and IBM, taking on security testing tools, we should see more market uptake on application security measures, which is exciting for those of us in the security space.

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Use Real Metrics To Assess Value Of Collaboration

by Erica Driver

When trying to establish metrics for the success of your collaboration strategy or software implementation, use measures of real business value, not false indicators.

False Indicators

  • Number of items in a discussion thread
  • Number of community members
  • Megabytes of unstructured content in a site
  • How many times you get in front of decision makers to present -- and the responses you receive
  • Number of ideas entered into an idea tracking system
  • Repeat users on a site (e.g., team workspace, wiki, blog, community)
  • Number of site visits

Problems With False Indicators

  • Can be manipulated for positive results
  • Not valued by business stakeholders
  • Ideas don't automatically translate into business value
  • Use of a software tool does not mean it is producing results -- it could be nothing more than a productivity sinkhole
  • Time a user spends on a site may indicate an affinity but does not mean the content on the site is influencing the reader to create higher value

Measures Of True Business Value

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Does WiMAX Matter For Mobile Enterprises?

I feel as though, having raised the idea of WiMAX in my research and some past postings on this blog, it would make sense to dedicate a post entirely to where WiMAX fits as a tool and as a force of change for mobile operations professionals.

The mobile enterprise network passes through three phases on its journey from isolated mobile network access to true, ubiquitous mobility. These phases mirror the overall evolution of the enterprise mobility market:

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Google Will Now Be Tried As An Adult, Not A Juvenile Offender

For a couple of months now, Google has been a favorite press whipping boy about issues like its DoubleClick acquisition and its new street level search capabilities. It has previously had other privacy issues with offerings like gmail as well. Now, Google has attracted the attention of the FTC and the EU data protection authorities and was also just named the worst offender in the Privacy International study "A Race to the Bottom: Privacy Ranking of Internet Service Companies."

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