Business Object's (BOBJ's) acquisition of Cartesis emphasizes its growing commitment to EPM applications (what Forrester refers to as Business Performance Solutions). Cartesis has a very strong global capability in financial consolidations. Overlaps will have to be rationalized in financial planning and budgeting. Culturally, the companies are an excellent fit, both having French heritage. Competitively, the deal puts BOBJ in a better position to battle Oracle/Hyperion and Cognos.
As a child, I was taught that it is never appropriate to answer the phone and say that your parents weren't at home. They were either "in the shower" or "in the middle of something." This was because you didn't want evil people to know that you were home alone. Similarly, we were also taught not to make an answering machine message that said "we're not home right now." (Then again, how many burglars are so stupid as to not realize it doesn't really matter what the message says?)
What is up with IT pros and chocolate? The media seems to love these "candy bar in exchange for your password" stories. I don't entirely buy these studies because I'd certainly lie about my password to a stranger to get a bar of chocolate. Also, the study doesn't follow up to check if the passwords were correct.
Information-as-a-service (IaaS) — the ability to deliver critical business information services in real-time, and in context of an existing business process — is piquing the interest of many enterprise architects and information and knowledge managers.Enabling this capability could close in on those big hairy audacious goals that SOA infrastructure, Web service technologies, and other middleware offerings have promised.(For more info on IaaS, check out the latest piece from Mike Gilpin and Noel Yuhanna “Information-As-A-Service: What’s Behind This Hot New Trend?”
Is customer loyalty a marketing myth? Lester Wunderman thinks so. So does Randy Susan Wagner, CMO of Orbitz. In her speech yesterday, she spoke about creating deep relationships with consumers, rather than building loyalty.
A few key points that stood out:
“The enterprise needs to become not just customer driven, but customer insight driven.”
“The more things (read technology) change, the more they stay the same.”
"Think like me” is a phrase Randy used to describe discovering a point of connection with your consumer. A human truth.
Walking out of the Salesforce.com event on Tuesday the 10th had me thinking about the promise of Web 2.0 for the enterprise via middleware, SaaS platforms, and this notion of applistructure. The thing that really struck home was not the utility computing model that Marc Benioff rants and raves about, nor the great drag-and-drop content management capability of Koral that was being demo'd. What struck home more than anything was how applistructure was taking shape via SaaS and how quickly SaaS could deliver Web2.0 capabilities to the enterprise.
Rob Karel and I recently had a chance to not only visit, but also co-moderate a panel on Data Governance at the CDI-MDM conference on March 26th and 27th at the San Francisco Marriott. Though master data management/ customer hub pentetration in the enterprise still hovers in the high single digits, its obvious the energy, activity, and investment around MDM continues to grow. Some quick observations from speaking with attendees and vendors at the event:
On February 1st, 2007, Wal-Mart CEO, Lee Scott unveiled “Sustainability 360” – a series of projects lined up to promote environmental stewardship across their suppliers, customers and associates — http://www.walmartfacts.com/articles/4784.aspx
Last month, riding the momentum of that announcement, Wal-Mart released its plans to migrate from its current Peterbilt 386 big rigs to hybrid versions of the same model by 2009. The goal: to begin reducing the emissions of their fleet (notably, the second largest in the US) and increase fuel efficiency by as much as 25% — http://www.peterbilt.com/index_new_mor.asp?file=2093&archivedate