A Nice Example Of Applying Desktop Virtualization To Improve Customer Experience

When I was maybe 2 years old, my mother lost track of me in a Toys-R-Us store. After a dozen stressful minutes, she finally found me - holding a Fisher-Price airplane. And so began my love affair with airplanes and aviation. So as I looked through the break-out schedule while attending NVIDIA’s GPU conference two weeks ago in San Jose, California, Gulfstream Aero’s session on transforming manufacturing and field service with desktop virtualization caught my eye. It didn’t disappoint.

There are 2 reasons why I liked this session so much and why I think it’s worth sharing with you:

  1. It’s a nice example of technology that makes the work easier for employees, and helps them improve the customer experience directly.
  2. It’s also an example of how a technology that’s not necessarily a money saver (in this case, VDI) shines when it enables workers do something that would be difficult or impossible any other way.
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