Having business applications available while away from the office is nothing new; neither is using mobile devices as an integral part of a business process. Until recently, however, the former has mostly consisted of standard PC applications running on a laptop, and the latter has largely been the realm of specialist, often ruggedized mobile devices used for a single purpose, such as delivery tracking or stock-taking. The advent of smartphones and tablets has changed the dynamics of what mobility means in a business context.
One driver clearly has been the desire of business professionals to stay in touch and keep workflows moving even when not at their desk: 58% of information workers use a smartphone and 30% use a tablet for work (either employer-provided or personal). Even more importantly, the executives holding the purse strings have discovered the power of mobile. Not that tablet-toting business leaders are anything new; the “cool factor” of the iPad in particular meant that it quickly became a status symbol. But there’s been a more subtle revolution behind the scenes: once early adopters had started moving towards the electronic distribution of board papers, board members themselves started spreading the message, challenging organizations that were still paper-bound to go digital.