Mobile, social, and cloud computing have created seismic shifts in the business technology landscape over the last seven years. Instead of simply evolving our 2011 top trends research, this year we’re taking a fresh look at how technology is fueling business change anchored by three broad themes:
Engagement: Engaged customers drive the pace of business change.
Smart: Firms rely on smart systems for competitive advantage.
Nimble: IT embraces change to help them be both nimble and secure.