Technology is essential in any managed security operations center. Technology has come a long way to create an active defense of the enterprise. There are vendors that offer solutions for log management, web application defense, firewall, incident event correlation, and many others. In order to understand the size of the security technology market, Forrester and the MSP Alliance are partnering in a survey to look at the managed security functions and the technology MSSPs use to deliver their services. If you are an MSSP or an end user of these technologies, you can complete this survey at:
Peter Kujawa CEO of Locknet, Steve Tallent from Fortinet, and I were speaking at the recent MSPWorld Conference in San Jose, California about the cloud revolution. Steve was interested in the conversation because Fortinet is now offering virtualized versions of their Fortigate UTM solution. Peter was interested because his business is built on taking the pain away that platform management entails. Obviously security intersects both of these worlds.
We discussed the changes cloud computing was making to the MSP/MSSP markets and the differences between the SMB and enterprise businesses and what motivates them to consider the cloud IaaS, SaaS, and PaaS model.
Peter talked about one of his clients – a smaller client – that managed their business from a small server stashed in the closet of their offices. Peter’s company offered to replace the box with a cloud-based system that took over patching, updates, and maintenance for the system for a simple monthly fee. The client would access their applications via the Internet. The risk to this business was huge for so many reasons. The customer leapt at the chance to get rid of the box.
In another case, I was speaking with a large client and we talked about the motivation for the cloud. Inasmuch as maintenance and support are an issue, the larger issues for large companies are the IT assets on the balance sheet. This company liked cloud because of their need to “clean up” the balance sheet. There were too many IT assets loading down the balance sheet – distorting the company's return on assets.