Forrester’s “The State Of Consumers And Technology: Benchmark 2012, China” Report Shows Differences In Technology Adoption Stage

I am delighted to announce that for the first time, our annual US and European consumers and technology benchmark reports have a Chinese counterpart: The State Of Consumers And Technology: Benchmark 2012, China. This report is a graphical analysis of a range of topics about consumers and technology and serves as a benchmark for understanding how consumers change their technology adoption, usage, and behavior over time. The report, based on one of our Asia Pacific Technographics® surveys, covers a wide range of topics, such as online activities, device ownership — including penetration data and forecasts for smartphones and tablets — media consumption, retail, social media, and a deep dive on mobile.

For this report, we divided the metropolitan Chinese online consumers into three distinct groups based on their technology optimism and economic power:

  • Early adopters are high-income individuals who are also technology optimists — people who see technology as a positive force in their lives.
  • Mainstream users are either high-income technology pessimists or low-income technology optimists.
  • Laggards are low-income technology pessimists.
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