This past week I attended IBM’s Smarter City Summit in Rio de Janeiro, the fourth in a series of global events highlighting the opportunities for cities to improve their systems — and themselves as a “system of systems.” This event felt different from the previous summit I had attended in Shanghai. Obvious political and cultural differences aside (not to dismiss them, as they were significant), the big difference I observed here was that the sessions were more real. And I don’t mean that as a slight on the Shanghai event. Rather, in Shanghai, the focus was on moving from vision to execution– creating the blueprints for smart cities. In Rio, we had moved from blueprints to proof points. (Yes, you can quote that . . . it is mine.) Mayors from cities across Latin America and some from even farther came to share their experiences.
A few months ago I wrote about my first trip to Rio. One of the observations that had jumped out at me at the time was the repeated message from IT services firms: Lack of skilled labor was their biggest challenge. Forrester's Forrsights survey findings confirm: Education and skilled labor is the No. 1 constraint to technology implementation globally, particularly in emerging markets. In Brazil, 58% of respondents in our Forrsights Budgets and Priorities Tracker, Q4 2010 survey reported concern about insufficient skilled technical labor or relevant technical training as an obstacle to implementing IT solutions. That compares with only 16% reporting skills as an obstacle in the UK.
That message has been repeated to me several times since during trips to emerging markets. On my visit to Orange Business Services' (OBS's) Major Service Center (MSC) in Mauritius last month, the OBS team emphasized that they had selected Mauritius as a strategic location in part because of the availability of skilled labor. Mauritius, with an emphasis on information and communications technology (ICT) as the third pillar of its economy, has a goal of doubling its ICT labor force in three years. The government recently announced an ICT Academy with industry partnership to train 1.3 million young people and promote the software and business process outsourcing (BPO) industries in the country. ICT vendors and services providers such as OBS are participating in that initiative.
Recently, two top-tier American universities announced plans to launch new global satellite campuses. Yale University will partner with the National University of Singapore to set up a joint campus in Singapore, and MIT, which already has a global campus in Abu Dhabi, is partnering with the Skolkovo Foundation to develop a graduate research university in Skolkovo, Russia. Yale University and MIT are not the only universities to expand globally. In fact, having a global satellite campus (or even multiple global satellite campuses) is a growing trend among universities trying to remain competitive in an increasingly global world (see the “flight map” figure below).
The expansion of universities poses a huge opportunity for technology vendors who are already accustomed to “going global.” Technology vendors can offer universities a way to bridge the geography gap through technologies such as intercampus networks, videoconferencing, and content-sharing platforms that allow students and faculty at global campuses to stay connected with the home campus. However, vendors need to be aware of the many challenges that are inherent in education ICT. To learn more about the global campus phenomenon and how vendors can seize this opportunity, check out my latest report, "Opportunities In Education’s Global Expansion: Tap Global Enterprise Experience and Local Expertise."
I love the idea of the Edmonton’s Planning Academy, which offers planning courses to anyone in the city. What a great way to get citizens involved in the complex challenges of city planning! It made me want to live in Edmonton. OK, so maybe I’m kind of addicted to school, and taking classes (corporate learning programs, continuing studies programs and even the Red Cross have seen me in their classrooms in recent years). But really, this one looks so cool I had to write about it.
The City of Edmonton’s Planning Academy’s goal is to “provide a better understanding of the planning and development process in Edmonton.” And, it grants a Certificate of Participation following completion of the three core courses and one elective. These three core courses include: