Over the past decade, BPM suites promised to put the business in the driver’s seat for delivering process improvement to the enterprise. However, most of these promises fell flat, relegating the business to participate as backseat drivers directing IT on how best to steer process improvement.
In the latest update to our BPM suites Forrester Wave report, Forrester evaluated 11 leading vendors against 148 product feature, platform, and market presence criteria. The Forrester Wave provided a head-to-head comparison of which BPM suites best support the needs of comprehensive process improvement programs that demand tight collaboration and coordination across business and IT stakeholders. Here's a sneak peek at the findings from our new report, "The Forrester Wave: Business Process Management Suites, Q3 2010".
Time-to-value and fit-to-purpose are top priorities. Process professionals are searching for ways to trim the fat from bloated BPM initiatives and constantly ask about tools and best practices for making BPM leaner and meaner. Leading vendors — like Pega and Appian — are responding to the need for leaner and more fit-to-purpose BPM suites by providing targeted solution frameworks, embedding agile project management features, and delivering highly customizable end user work environments.