Podcast: Challenges For Process Professionals Leading Process Initiatives In 2010

Our latest featured podcast is Clay Richardson's "Challenges For Process Professionals Leading Process Initiatives In 2010".

In this podcast, BP&A Senior Analyst Clay Richardson walks through five key challenges that process professionals need to address to be successful with business process management in 2010. Topics include lean principles and lean thinking, effectively connecting process initiatives with value drivers, the importance of data, and process based management.

We look forward to your questions and comments.

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Storming The Bastille: A Populist Uprising In The BPM World?

During a recent internal jam session, Connie Moore and I were jamming on big trends we see coming together in the BPM space.  Much of our discussion centered on social BPM and process professionals wresting control from IT over their process improvement initiatives.  By the end of the jam session, Connie and I formed a stark picture of business process professionals and business users in open revolt against IT – pitchforks in hand – demanding greater collaboration and inclusion across all phases of the process lifecycle.

 

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How To Have Fun On A Snowy Day: Tweet Jam With Business Process Pros (#bpmjam)

Wow! What a blast!  I just finished hosting Forrester's first "tweet jam" with Connie Moore, Derek Miers, Jim Kobielus, and Alex Peters.  To my knowledge this was the first time a virtual jam session has been hosted on Twitter by an analyst firm. 

My heart is still racing from the flurry of questions and responses packed into a short two hour window this afternoon. A total of 69 participants generated over 500 tweets around our discussion topic: "Top Challenges Facing Business Process Professionals In 2010".


During the session, we covered a wide array of BPM challenges.  Specific challenges that generated the most tweets included:

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Forrester Tweet Jam Session: Top Challenges Facing Business Process Professionals In 2010 (#bpmjam)

Forrester analysts will host a “Tweet Jam” on February 10, 2010, from 1:00 – 3:00 PM ET to answer questions from Business Process professionals and App Dev professionals about top challenges facing their process improvement initiatives.  During this interactive Jam session, Forrester analysts will share the results of our groundbreaking “Business Process Professional Role Deep Dive” research that uncovered major trends and critical challenges facing aspiring process improvement programs.

Key questions we will tackle during this Tweet Jam include:

1. Which role(s) should lead your business process initiative?

2. What are the best practices for establishing your BPM COE?

3. Do yourtraditional business analysts have what it takes to drive BPM initiatives?

4. How heavily should you rely on your software vendor for project implementation?

5. How should you connect your EA and BPM initiatives?

6. Which process improvement methodology (Six Sigma, Lean, TQM) is best for your initiative?

7. How should you incorporate BPMN modeling into your process initiative?

8. How should you measure the progress or success of your process initiative?

9  What’s the typical sizeand composition of process improvement teams?

10. How should process improvement connect to master data management?

11. How do you think Social BPM will impact your organization?

The session will be hosted by Clay Richardson, Connie Moore, CraigLe Clair, Alex Peters, John Rymer, and Ken Vollmer. To join this interactive conversation, simply tune in to the #bpmjam hash tag on Twitter or follow the analysts that will host and moderate the session.

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