I just returned from Lotusphere, where I was once again able to compare and contrast the thinking of IBM labs personnel, product teams, and customers in close proximity. IBM is setting their collaboration agenda around business verticals and processes where real business value can be delivered. In discussion with Rick McGee, VP Market Segment Management, I heard more about IBM’s collaboration agenda and their focus on selling their solutions to three key constituents at customer:
In my discussions with Kevin Kennedy (President & CEO), Joel Hackney (Senior Vice President & President, Government and Data Solutions) and other Avaya executives over the past 12 months, the need to keep customers informed about their options, and to equip partners with the capabilities to serve those customers has been a paramount concern. When Avaya won the bidding to acquire Nortel’s Enterprise business, the company promised that they would make their product road map public 30 days after closing and today they are making good on that promise under the banner of &ldq
Over the past couple months I have talked at an accelerating pace to vendors and buyers who are interested in delivering video solutions to support communications and collaboration. The concepts and solutions range from desk top to telepresence, conferencing to one-on-one, and both synchronous as well as asynchronous. Technology finally appears ready to deliver that 60% of non-verbal human communications in ways that users can actually adopt, use, and integrate into their daily work lives.