Forrester Blogs › Marketing & Strategy › Chief Marketing Officers › Laura Ramos

Social Media's Impact on B2B Marketing Budgets?

Posted by Laura Ramos on January 14, 2010

For the third year, MarketingProfs and Forrester teamed up to author and field a survey that looks at business-to-business marketing mix and budget trends.

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B2B Marketing Mix and Budget Trends Survey: Please Participate!

Posted by Laura Ramos on January 14, 2010

For the third year, MarketingProfs and Forrester teamed up to author and field a survey that looks at business-to-business marketing mix and budget trends.

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DMA Webinar: Tracking Online Buyer Behavior in B2B

Posted by Laura Ramos on January 13, 2010

  • 244 Recommendations

Next week I have the pleasure of speaking to several affiliate groups of the Direct Marketing Association about demand management. Please join me Wednesday, January 13, 2010, for a webinar-based panel discusison about: How to Track a Buyer’s Online Purchase Research Behavior: and then send appropriate messages to influence that buyer’s purchase.

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Customer Engagement: Deepen Relationships with Community Marketing

Posted by Laura Ramos on January 12, 2010

  • 281 Recommendations

Last week, Forrester published my research about how to deepen engagement engagement with programs focused on your best, most active customers. I think social software and activity will play a huge role here in 2010.  Why?  Because engaging business customers requires contact.

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Sales Enablement Tools: All The Rage In 2009

Posted by Laura Ramos on January 12, 2010

While attending Dreamforce last month, I took a walk around the show floor to see which firms were exhibiting. It wasn’t surprising to see a raft of new companies talking about sales-support additions to the AppExchange family with lead generation and pipeline health hot issues in this economy.

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