Chor-Ching Fan of Jackbe tells us how to build good mash-ups, the reasons for their adoption, and the kinds of solutions that are good fits for mash-ups. Plus, some quick research news (the Agile adoption doc is published!), and a great article on the value of failure. (c) 2010 Tom Grant
Brian Lawley of the 280 Group tells us how the PM profession has changed, and what it takes to be an exceptional PM. Plus, advice for taking your application to a social networking platform like Facebook. (c) 2010 Tom Grant
I'd postponed saying anything about Google's withdrawal from the Chinese market because it smacked of being incomplete. Google's official statement earlier this week--we don't want to do business with a regime that tries to hack into its opponents' e-mail accounts--was certainly laudable. But was that the really the whole story?
Service companies definitely understand business problems better than product companies. Case in point: I've been talking a lot lately to both kinds of companies about innovation. When you ask vendors the question, "How do you approach the innovation process?" service companies, on average, say something about business problems first. Product companies, on average, talk about technology.
By no small coincidence, many product companies are now trying to figure out the kind of solutions in which they might play a role. That question has two sides:
Any PM who has worked with customers extensively learns how to deal with the hard cases. There are different species of difficult customers, such those who exaggerate every problem to the level of a showstopper, or the ones who think there's only answer to every implementation question.
After an unintended hiatus, we're back! This week, Mike Marfise of Jive Software tells us how the tech industry's understanding of innovation has matured. Plus, a good example of how to use social media to share product details and plans with your customers. (c) 2010 Tom Grant.