New Report: "How Chief Customer Experience Officers Gain Active Executive Support"

Megan Burns [Posted by Megan Burns]

 

I’m excited to announce the release of my latest report: “How Chief Customer Experience Officers Gain Active Executive Support.” Executive involvement is critical to the success of any customer experience transformation, but it’s hard to get. I interviewed several successful CC/EOs to find out how they got their peers on the leadership team on board.

Here are a few highlights from the report:

 

Read more